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Level 1

One Employee - Multiple Pay Rates

I have an employee who works at two different jobs. (One location, two different job types). How do I assign different pay rates to the one employee in Quickbooks Time Online? We do payroll through and outside source, so it needs to be able to read the two hourly rates and apply to the hours logged per job code.

6 Comments 6
QuickBooks Team

One Employee - Multiple Pay Rates

Hi there, @MullinsCorp


Thanks for sharing your concerns today. You can set up different hourly rates for the same employee. 


For recording purposes in QuickBooks, follow these steps below: 


  1. Go to the Payroll menu, then select Employees.
  2. Select the employee's name, then click Edit employee.
  3. Under How much do you pay this employee?, select Add additional pay types (if you haven't selected any other pay types), or select the edit (pencil) icon if you have.
  4. Select Add an hourly rate, then add s description and enter a dollar amount for the hourly rate.
  5. Select Done.


For further insights, check out this link: Pay an employee different hourly rates.


Let me know if you have additional questions. I’ll always be here to help at any time.

Level 1

One Employee - Multiple Pay Rates

I am not seeing these steps as an option? I am using the URL

Level 3

One Employee - Multiple Pay Rates

How does this work with Quickbooks Desktop Assisted Payroll? 


One Employee - Multiple Pay Rates

Thanks for getting back to us, MullinsCorp.


The steps provided by my colleague is for QuickBooks Online. Allow me to share how to add multiple pay rates in QuickBooks Time.


You can set the override setting so you can at another pay rate. If you prefer the customer/service item/class, here's how map them.


  1. Login to your account as the administrators so you cancan map payroll items.
  2. At the top right, select the QuickBooks dropdown, then Preferences.
  3. Select the Payroll Item Mapping Tool.
  4. From the right corner of the Payroll Item Mapping Tool, click the Gear icon to open the settings.
  5. Choose CustomerService Item, or Class from the Allow overrides by: box.
  6. On the Customer Map, select + Add Overrides.
  7. Select none under Select Customer/Service Item/Class (whichever displays).
  8. Choose a Customer, Service Item, or Class and select Save.
  9. Under each hour type column, select one payroll item each.


Repeat until each CustomerService Item, or Class is mapped appropriately. Additions and changes are saved automatically. Close the window when the mapping is complete.


Learn more about this process through this link: Map QuickBooks payroll items to QuickBooks Time. It provides detailed information and steps.


In case you need further assistance with the process, I recommend contacting our QuickBooks Time Live Team. You can request a screen sharing session to guide you through adding multiple pay rates.


Let me know if you need anything else by commenting below. I'm always right here to help manage your employees.

Level 1

One Employee - Multiple Pay Rates

In QuickBooks Online Payroll Core, can I pay one employee two different holiday pay rates on the same check? I see how to add additional hourly pay rates but not additional holiday pay rates.

QuickBooks Team

One Employee - Multiple Pay Rates

Hello there, @LJBldg.


I'll help you create additional holiday pay rates for the same check in QuickBooks Online Payroll.


You can create additional pay types from the employee's profile.


Here's how:


  1. From the left menu, choose Payroll.
  2. Go to the Employees tab.
  3. Select the employee you want to add pay type.
  4. Scroll down to the Pay Types section and click Edit.
  5. Hit the + Another Other Earnings type link.
  6. Enter a name and a rate for the new pay type.
  7. Click Save.


When running payroll, review the check for the correct rate for the additional pay type.


For future reference, you can also read this article about tracking time off: Set up and track time off in payroll.


Let me know if you have questions about adding additional holiday pay rates in QuickBooks Online Payroll. I'm always here to help. Have a great day.

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