QuickBooks Time required fields

There are possible reasons why your employee isn't required to fill in the required fields, @diannebf. I've got some resolutions we can make to fix this.

Let's start by reviewing if you assigned an employee a required custom field. If he's appointed 0 custom field items, he won’t be able to clock out or edit timesheets where that custom field displays.

Another reason might be there are no items added within a field. In this case, follow the steps below:

1. Go to Feature Add-ons, then select Custom Fields.
2. Select the field you want to modify.
3. Select + Add Item.
4. Enter the name, and go back, then select Save. 

If you'd like to restrict fields and items to prevent accidentally filling out unnecessary fields, refer to this article: Set up and manage custom fields in QuickBooks Time.

Scan this guide to add time off on the web dashboard: Set up and Manage Time Off in QuickBooks Time.

Stay in touch if you have any other concerns about custom fields. Please know I’m always ready to help you. Have a productive day!