Clock on

QuickBooks Time allows administrators to control which customers employees can see when they clock in, andiie46. Let's go to the My Team menu and ensure the customer is assigned to the right employees. Let me guide you with this.

If the customer is assigned to a specific employee, you'll need to locate the customer's name and put a checkmark on the box. With this, it will appear on the list, and the employees should be able to clock in.

Here's how:

1. Click the My Team menu.
2. Select the Team member that the customer is assigned to.
3. Click the Customers button.
4. Locate the customer's name and put a checkmark on the box.
5. Click Save.

However, if this customer is assigned to all team members, you can go to the Customers menu and click the Assigned to All button. Here's an article you can read to learn more about your employee's time activity: Track and manage QuickBooks Time.
 

I've also included these references for a compilation of articles you can use in tracking your time entries in QuickBooks:

• Track time for your group or crew in QuickBooks Time
• Clock in, switch jobs or customers, and clock out on QuickBooks Time Web

If you have any additional inquiries regarding the time entries or any of your QuickBooks products, please do not hesitate to let me know. I would be delighted to offer my assistance.

Thank you

Thanks for this info.

Thanks a lot

You're always welcome, andiie46 and preoakvilleunit.

I'm glad that my colleague was able to help and guide you regarding your employee's need to clock in a specific customer.
 

If you have any further questions or need assistance with anything else related to QuickBooks, please don't hesitate to reach out here in the Community. Have a great day.