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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
LDO
Level 6

Newly Added Time User cant see Time stuff

I added a new user with the role of Viewing Reports.  But sadly the new user cant see anything.

 

I want my new user to see only clock in and out times and TIME reports....not any Payroll.

1) what website should this TIME only (T-sheet ) user sign into,

 

2) The new user is able to log into QB Payroll  but is told they are unauthorized 

3) When the new user tries to log into Workforce it says there is no  associated company was found for user 

 

HELP!

Thanks
LDO 

4 Comments 4
ShyMae
QuickBooks Team

Newly Added Time User cant see Time stuff

Hi there, LDO. Users with the Viewing Company Reports role can generate all reports, but they are unable to access clock-in and clock-out timesheets.

 

Currently, there is no specific role that only allows users to view employee clock-in and clock-out times and run time reports. However, you can assign the Standard Limited Customers and Vendors role, which grants access to Time Tracking while keeping payroll information restricted.

After adding the user with the recommended role, they will receive an email inviting them to accept the invitation.

 

Once they accept, they can sign in to qbo.intuit.com using their associated email address.

 

After logging in successfully, they can run the Itemized Total Time report to view employees' timesheets.

 

To address your second concern, the message your user received indicating that they are unauthorized occurred because they do not have the necessary permissions and are not the primary admin.

 

Regarding the QuickBooks Workforce app, please know that it is designed for employees to clock in or out and view their pay stubs.

 

The new user encountered an error message indicating that no associated company was found during their login to the Workforce app, suggesting they don't have a linked company profile in the system.

 

Please let us know if you need any further clarification. We're here to assist you.

LDO
Level 6

Newly Added Time User cant see Time stuff

The new user is not an employee that is paid thru QuickBooks.
So how do ilink a company to her?

Thanks

 

LDO
Level 6

Newly Added Time User cant see Time stuff

We only have payroll and time .  We do not have accounting,. so we do not have Standard Limited Customers and Vendors role,

 

The new user is not an employee so she does not get paid by intuit quickbooks online payroll.   So how do i link her to a company?

 

JeveeAdvin__la
QuickBooks Team

Newly Added Time User cant see Time stuff

Hi there, LDO.

 

Currently, QuickBooks Time does not allow an added user who is not an employee to view time and reports. To grant a user TSheets access for these functions, they must be added as an employee to access Time and Reports.

 

With that said, this would be the perfect time to submit a feedback request to our Product Development Team. Our developers review each request and consider it for future updates.

 

  1. Log in to your QuickBooks Time account, and select Help?.
  2. Choose Suggest Idea.
  3. Type in your suggestions, then select Send Idea.

 

 

If you have additional concerns related to QuickBooks, feel free to return here for continuous assistance.

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