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Mkconstruction
Level 1

941s and unemployment forms missing from my saved forms.

Like the title says. Went to grab my Q3 2020 pdf to print only to find ALL my saved filing gone. Completely blank. Using Qb desktop enhanced payroll 2019. Second time this has happened with QB, last time was with 2015. Not on any of my backups. Any way else to recover?  I think I'm definitely done with Qb after this one. 

3 Comments 3
Rasa-LilaM
QuickBooks Team

941s and unemployment forms missing from my saved forms.

Thanks for posting here in the Community, Mkconstruction.


This isn’t the kind of impression I want you to have when using the payroll service. Let me route you in the right direction, so you’ll be able to print the 941 forms (Q3 2020).


The saved tax forms will no longer show when you rename or move the company file. The Saved Filings location is dependent on where the company file is stored.


We’ll have to manually find the file to access the tax forms. If you’re unable to remember the location, follow these steps to access the archived 941 forms. When performing this task, make sure you need to have an updated version of PDF Reader to open it.

 

  1. On your computer, go to C:\Users\Public\Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20xx\(Company Name) Tax Form History.
  2. Choose the folder of the archived form that you need. The folder name will have 941, W2, etc.

 

I also recommend updating the tax table version and downloading the latest maintenance release. This can help improve the overall performance of the program.

 

These updates will provide accurate rates and calculations for the following: Supported state and federal tax tables, payroll tax forms, and e-file and payment options.


To know the latest payroll update, feel free to read through this link. Additionally, this guide provides an overview of the information that’s copied when moving the desktop program: Move or reinstall QuickBooks Desktop to another computer.


Don’t hesitate to post a comment below if you have other questions or concerns. I’ll be around to help and make sure you’re taken care of.

BigRedConsulting
Community Champion

941s and unemployment forms missing from my saved forms.

@Rasa-LilaM 

RE: On your computer, go to C:\Users\Public\Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20xx\(Company Name) Tax Form History.

 

Why would the user's company file or tax forms be in the sample company folder?  That makes little sense.

BigRedConsulting
Community Champion

941s and unemployment forms missing from my saved forms.

I think what @Rasa-LilaM  is trying to say is that the forms are saved in a folder that's created within the same folder as where you've saved your company file. That folder uses your company file's filename as a base.

 

So, if you move your company or you rename the file, the tax forms are lost to it.  But they still exist.

 

If you have moved or renamed the file, look for the folder in the old location or with the old company name.  If you find it, rename it to match your new company's file name and (if needed) move it to the location of your current company file. Then the forms will appear again in the payroll center, though you may have to close and reopen the company file for them to appear.

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