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missaries10
Level 1

A sales receipt did not show up on register, help

 
1 Comment 1
MariaSoledadG
QuickBooks Team

A sales receipt did not show up on register, help

I know some steps you can perform to get the sales receipt to show up on your register, Missaries.

 

First, make sure you've selected the correct bank account in your sales receipt. Let's verify this by going to All Sales and reviewing the sales receipt. Here's how: 
 

  1. Go to the Sales menu, select All Sales.
  2. Under the Type filter, select Sales Receipts.
  3. Locate and open the sales receipt by clicking the Edit button.
  4. Review the Deposit to field and ensure the correct account is selected.
    sales receipt.png
  5. Make the necessary changes, click Save and close.

 

If you've already selected the correct bank account and it's still not showing on the register we can perform some troubleshooting steps to fix this.

 

Sometimes, display issues usually happen if you run browser-related problems. You can perform some troubleshooting steps to fix this. Use the shortcut keys below to access a private window:
 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
     

This mode deletes cookies and browser history leaving your browser clean and easy to access any websites and error-free. After that, you can double-check if it is already working fine. If so, go to your main browser and clear the cache to fix the problem. Cached files and data can sometimes cause a webpage to reload. Also, some browsers have a setting that can cause a page to reload automatically. On the other hand, if it is still not working, you can switch to another supported browser.

 

In addition, QuickBooks Online (QBO) offers several reports that cater to your business needs. You'll only have to make sure to customize them to ensure you'll get the data you need for your business. I've added this article for more details: Customize Reports In QuickBooks Online.

 

You can leave a reply below if you have any questions about the sales receipt. The Community is always right here to assist with your concerns. Have a great day ahead! 

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