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Level 1

Aged AP

We have a credit showing on our Aged AP Summary Report.

   Bill Payment, Ck #7867, Dated 10.13.16           -186.80


We have an entry in our General Account for $186.0, Paid with ck #7867 and it has cleared the bank.


How do we remove the credit showing on the Aged AP Report?

1 Comment

Aged AP

Hey there, @TSEGInc.


Thanks for posting here in the Community. I'm here to help fix the issue you're having with A/P Aging Summary report in QuickBooks Desktop (QBDT).


Since the bill payment and the check number both have the same credit showing on the report, this could be data damage. To isolate this, let's run the QuickBooks built-in diagnostic and repair tools called rebuild and verify data utilities. These tools comb through, repair, and notify you of data damage within the file.


Here's how:


1. Go to File, then select Utilities and Rebuild Data.
2. Choose OK. Follow the prompts to save a backup.
3. Click OK when you see Rebuild has completed.
4. Now, go back to File, then Utilities and select Verify Data this time.
5. Should the Verify find an issue with your data, you will be prompted to Rebuild Now or View Errors. Choose Close, then perform the steps below.
     a. Find QBWin.log or QuickBooks.log files.
     b. Check the log file.
     c. Scroll all the way to the bottom for the most recent Verify information.
     d. Find the line that contains the LVL_ERROR, then check Top data damage errors in QuickBooks Desktop.


For your reference, you can also check out this article for further guidance: Resolve data damage on your company file. Once done, pull up the A/P Aging Summary report to double-check.


That's it! Give this a try and please let me know how it goes in the comment section below. I'm always here should you have any follow-up questions and concerns. Take care and have a wonderful rest of the day.

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