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A few months ago, we received a deposit that has since been reconciled. However, a portion of that deposit should have been used to receive payment for an open invoice. There are several line items on the deposit and only one of them is for the payment. Is there a way to apply a potion of that deposit to the open invoice without undoing three months of reconciliations?
Yes, we have the option to link the reconciled deposit to your customer's payment, ADVOCATES.
Here's how:
For more details, please see this article: Correct Customer Payments That Have Been Deposited or Reconciled.
Additionally, I'd suggest running a Previous Reconciliation report in QuickBooks Desktop. This gives you details that can help you find discrepancies and other issues.
Please keep us posted on your progress in applying the deposit to the invoice. It's our priority to ensure your books are accurate.
The order is not quite right. You will have to Save the deposit without the payment in order to modify the payment. You WILL get a popup about previous reconciliations and the way to avoid that (although you can always recheck the final saved deposit with the ;payment back in) is to enter a dummy amount from equity or any other holding account equal to the payment you are temporarily removing from the deposit. Saving it with the exact same total should have no effect on the reconciliation as recon is only concerned with totals, not details.
Once you modify the payment and add it back to the deposit delete the holding amount and Save.
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