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brent24
Level 1

Are tags on invoices visible to clients in Quickbooks Online?

I would like to use tags to better report on income. For example, if a client is in a certain industry like retail, I would apply a retail tag to that invoice for easier reporting later on sales by industry. However, would like to know whether or not the client sees those tags before choosing which tags to apply. Thanks in advance!
Solved
Best answer February 24, 2021

Best Answers
JenoP
Moderator

Are tags on invoices visible to clients in Quickbooks Online?

I'd be glad to answer your questions about using the Tags feature, brent24

 

Your client will not see the tags that you assigned to the transactions. It's primarily used to let you track transactions however you'd like using customizable label for easy reporting. Your customer will only see the data and information in the actual invoice that you sent to them. 

 

Let me share these articles with you for additional reference:

 

 

Don't hesitate to reach out to us again of reply below if you have follow-up questions. 

View solution in original post

5 Comments 5
JenoP
Moderator

Are tags on invoices visible to clients in Quickbooks Online?

I'd be glad to answer your questions about using the Tags feature, brent24

 

Your client will not see the tags that you assigned to the transactions. It's primarily used to let you track transactions however you'd like using customizable label for easy reporting. Your customer will only see the data and information in the actual invoice that you sent to them. 

 

Let me share these articles with you for additional reference:

 

 

Don't hesitate to reach out to us again of reply below if you have follow-up questions. 

amimedia
Level 1

Are tags on invoices visible to clients in Quickbooks Online?

I would like to use the Tags feature to reference client campaigns.  I would like for the Tags/Campaign to show on the invoice. Is this possible? 

RCV
QuickBooks Team
QuickBooks Team

Are tags on invoices visible to clients in Quickbooks Online?

Thanks for checking in with us, amimedia.

 

The option to show the tags/campaign in the invoices is unavailable in QuickBooks Online (QBO). Your customer will only see the details in the actual invoice that you sent to them since tags is primarily used to track transactions. To learn more about this one, see the Tag Transactions In QuickBooks Online article. 

 

However, you'd like to use the customizable labels for easy reporting. Then, run reports for tag groups to see how tagged transactions are performing. Here's how: 

  1. Go to the Banking menu and select Tags.
  2. Find a group on the list.
  3. Under the Action column, press Run report.

 

You'll see how everything in the group affects your bottom line since groups have both money in and money out transactions. For more details about the Tag future, check out the What Are Tags And Why Should I Use Them? article. 

 

Feel free to visit our Invoices and payments page for more insights about managing your company's income and sales transactions.

 

I'm just one post away if you need a hand with running your customer's reports or any QuickBooks-related. I'll be here to guide you. Have a great day. 

DD ACG
Level 1

Are tags on invoices visible to clients in Quickbooks Online?

Is there any near future plans to offer the option to make tags visible on invoice form?  This would be really helpful since only three customer fields are permitted.

 

Rasa-LilaM
QuickBooks Team

Are tags on invoices visible to clients in Quickbooks Online?

Thank you for joining this thread, DD ACG.

 

At this time, I'm unable to provide any updates or a specific timeframe for when tags will be visible on the invoice form for customers to view. We can send requests to add this feature directly to our developers for incorporation in future developments. Simply perform these steps:

 

  1. Navigate to the Gear icon in the upper right corner of your company and select Feedback under Profile.
  2. Enter your product suggestions in the Feedback window.
  3. Click Next to submit.

 

Explore the QuickBooks Blog to stay informed about the most recent developments released by our developers, along with tools to support the growth of your business.

 

In the future, utilize these resources to help you manage any customer-related transactions and tags:

Reach out to me again if you have additional questions about tagging your entries and other product concerns. I'll be sure to provide the help you need. 

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