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receipts-connerc
Level 1

Attempting to create a user so my employees can snap receipts and link them to jobs in the field, mobile app says limited profile is not supported, any way to get around?

QB Mobile makes it seem like only users with ADMIN access can use, but I don't want my employees to have full access because they simple do not need it. How is it that QB has a receipt snap feature specifically for the mobile app but you can only use it if you're the ADMIN.
3 Comments 3
ReymondO
QuickBooks Team

Attempting to create a user so my employees can snap receipts and link them to jobs in the field, mobile app says limited profile is not supported, any way to get around?

Hey there, @receipts-connerc.

 

For now, giving specific access to a user such as getting snap receipts and linking them to jobs is unavailable in QuickBooks. 

 

I can see how this option would be helpful for you and your business. Therefore, let me take note of this as a suggestion to improve your QuickBooks experience.

 

To get more info about user access in QuickBooks Online, just check out this article: User roles and access rights in QBO.

 

In the meantime, I recommend visiting our Firm of the Future site. This is where we share recent happenings and future developments, such as updates to newly added features.

 

I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can.

woodmoon
Level 1

Attempting to create a user so my employees can snap receipts and link them to jobs in the field, mobile app says limited profile is not supported, any way to get around?

Is there a way for employees to snap receipts, for example, in QBO advanced???

RCV
QuickBooks Team
QuickBooks Team

Attempting to create a user so my employees can snap receipts and link them to jobs in the field, mobile app says limited profile is not supported, any way to get around?

Let me provide information regarding snapping receipts in QuickBooks Online (QBO), woodmoon.

 

The option to add an employee to snap receipts is unavailable in QBO. We can add them as a user so they'll get to upload or snap receipts without giving them permission to your reports and other financial information. However, there are limitations when adding users depending on your subscription. To add a user, here's how:

  1. Click the Gear icon and choose Manage Users.
  2. Select Add user.
  3. Tap Standard user in the Select user type window, then Next.
  4. In the Select access rights section, choose the access you want for this user.
  5. Tap Next and then select the user settings.
  6. Fill out their contact information, then press Save.

 

You'll want to know the different user types and levels of access in QuickBooks, the Manage users in QuickBooks Online article will provide you with complete information. This also contains helpful links related to your concern.

 

Also, you can connect a third-party app that your employee can use to upload receipts. Just check out the apps that are compatible with QuickBooks at the https://quickbooks.intuit.com/app/apps/home/ link. We can also do it in QBO by following the steps below:

  1. Go to Apps on the left side menu.
  2. Search for the app in the Find apps to streamline your work field. 
  3. Look for the app that supports the integration.

 

I've got articles here that provide you more insights about the access we can give to our users and how to manage receipts: 

 

I'm just one click away if you have additional questions about snapping receipts or adding users in QuickBooks Online. I'd be more than willing to lend you a hand. You have a good one. 

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