Bad Inventory Import messed up Journal Entries and General Ledger

Good day, AnotherSmallBusinessOwner.

In QuickBooks Online, you're unable to create a backup copy. Your data is securely saved in the clouds. 

When you delete/inactivate an item, our system will automatically create a journal entry. Since these entries created a discrepancy, you can create an inventory adjustment to fix it. Here's how:

1. Click the Gear icon.
2. Choose Products and Services.
3. Choose an item, then click Edit.
4. Under Quantity on hand, choose either Quantity or Starting value.
5. Make some changes, then click Save and close. 

As always, I suggest consulting with your accountant on the best way to handle this. 

You can post anytime in the Community if you have other concerns. Have a nice day! 

---

@AnotherSmallBusinessOwner wrote:

I imported and made inactive multiple times 

---

Did you do this in Desktop or QBO?

If in QBO, then an "Inventory Quantity Adjustment" type transaction is created that puts the balance if any into the "Inventory Shrinkage" COGS type expense account.  You can delete these transactions in the Inventory Asset register in the COA

---

@Kristine Mae wrote:

 

 

When you delete/inactivate an item, our system will automatically create a journal entry. 

---

No. It's an Inventory Quantity Adjustment type transaction, not a Journal Entry.