Bills as deposits

Hi msmith717,

I'm here to clear up your confusion about recording bills and payments. 

In QuickBooks, you can record a bill for any services or items received that you will pay for later. Then, check and expenses are for services or items paid on-the-spot.

Since you enter them as Bill, the payment will show as PAYMENT on the bank register page. In your case, the payment reflects on the DEPOSIT column maybe, because you enter it as a bank deposit. You may have selected the same account on the Bank Deposit page and on the Add funds to this deposit section.
 

When paying bills, you can use the Pay bills feature. Then, select the corresponding bill and enter the PAYMENT you received.

You can check this reference for the detailed steps when paying bills: Pay bills in QuickBooks Online.

I've also added this article that has detailed information on the difference between Bills and Checks: Learn the difference between bills, checks, and expenses in QuickBooks Online.

Keep me posted whenever you have other concerns with recording bills.

Thank you for your help. However they were definitely entered as bills, I triple checked. I thought perhaps I entered them wrong. But they are entered correctly. Is it normal for bills to show up in the deposit column of the registry? 

Thanks for getting back to us, msmith717-yahoo.

A bill shouldn't show as a deposit since it's your payables, not income. You'll want to check the category of the item you use on the bill.

The item or product has an Expense account you use to track the cost of things you sell. Let me show you how to check this.

1. Go to Get paid & pay or Sales, then select Products and services.
2. Find the product or service on the list and select Edit in the Action column.
3. Go to the Expense account ▼ drop-down, then select the account you use to track the cost of things you sell.
4. When you're done, select Save and close.

Also, when you record the payment, make sure to select the correct bank from the Payment account drop-down when you paid the bill.

You can delete the bill and its payment after updating the category of the item. Then, enter again the bill and its payment.

In addition to this, you can enter bill payments directly into the bank register. Check out this article on how to do it: Manually add transactions to account registers in QuickBooks Online.

Get back to me if you have follow-up questions by commenting below. I'm always around to provide the information that you need.

Thank you for taking the time out to help me with this issue.

To clarify, this is for a church, so it's a non profit. They do not have or use the products and services section.

We use a general "bank" account for all offerings and bills. Each with their own categories of course. 

So bills are entered for select venders then paid by that general bank account. 

Hope that makes sense. 

Thanks for following up with us, @MSmith. 

Since our steps aren't working for you, I recommend contacting our Technical Support Team for this one. That way, our agents can use their tools to review your account in a secure environment and investigate this matter further. You can use the link I've included below to connect with an agent. 

• QuickBooks Online Support 

Let me know if you have any questions or concerns. I'm always here to lend a hand. Take care!