Can - How come when I enter a description in the memo field it does not show up on the check?

Hello there, @susan6.

Thanks for dropping by the Community. I'm here to help show the memo you've entered on Checks in QuickBooks Online (QBO).

Just to clarify, may I know where or what specific transaction you entered the memo? This will help me make sure that I can provide you with the best resolution for your concern.

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I'll keep an eye to your response. Have a good one.