cancel
Showing results for 
Search instead for 
Did you mean: 
misslinnieshouse
Level 1

Can I cancel a free trial? I have already enrolled in Quick Books Self Employed and am paying monthly. The other one asking me to choose which payment method to pay

The acct that was a free trial is interferring with my boss's business account. I just want it gone.
1 Comment 1
RenjolynC
QuickBooks Team

Can I cancel a free trial? I have already enrolled in Quick Books Self Employed and am paying monthly. The other one asking me to choose which payment method to pay

I've got the steps you need, misslinnieshouse.

 

To cancel the free trial now, you can follow the steps below. Note: The free trial subscription will be automatically canceled at the end of the trial period without any fees. 

  1. Log in to QuickBooks Self-Employed.
  2. Go to Settings
  3. Under the About you section, select Cancel Trial.

I've got this article for more information: Cancel your QuickBooks Self-Employed subscription.

 

If you're unable to cancel the account, you can reach out to our Customer Care Team for further assistance.

 

Here's how:

 

  1. Log in to your QuickBooks Self-Employed.
  2. You can click the Assistant option or click the Help icon located in the upper right-hand corner.
  3. In the Help window, click the Contact Us button at the bottom.
  4. Enter your question and click the Continue button.
  5. Select Start a chat or Get a callback.

Please feel free to get back to us if you need more help with QuickBooks. Take care and stay safe.

Need to get in touch?

Contact us