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Level 1

Can I delete incorrect payment to invoice entries?

 
1 Comment
QuickBooks Team

Can I delete incorrect payment to invoice entries?

Hello, katiemaynor.

 

Yes, you can. I'm happy to show you how it's done. 

 

You'll want to open the payment transaction then delete it. Here's how: 

 

  1. Go to Sales, then click the Customers tab.
  2. Open the customer profile where the invoice and the payment was recorded under.
  3. Find and open the payment transaction.
  4. Click the More button , then choose Delete.

delpayment1.PNG

delpayment2.PNG

 

After deleting it, you can reprocess another payment transaction with the correct details and amount. 

 

Although, you can also edit the payment transaction instead of deleting it. Just change the amount under Amount received, then add or edit any other information. Once done, click Save and close

 

Would you like to see how much you've made from your sales? Our articles can show you how to pull up a specific report. Visit this page to browse for one: QuickBooks Online Reports articles

 

Do you have any other concerns? Post them here and I'd be happy to address them for you. 

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