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nick3
Level 1

Can I set zoom/scaling for navigation menus in the Quickbooks windows app?

Windows 10 on Surface Pro 4 (native screen resolution 2736 x 1824)
Quickbooks desktop app allows me to zoom/scale just like in the browser, except that it only scales the content in the middle screen of the app, not the menu and navigation panels. As a result, the navigation buttons are too small to see/use conveniently.
Solved
Best answer October 15, 2018

Best Answers
Rustler
Level 15

Can I set zoom/scaling for navigation menus in the Quickbooks windows app?

QB is not capable of handling the high density monitors, and as a result you have the problem you have

the only solution I have see to this, is in this link - it was developed for adobe but users who have followed the instructions report that it works for QB

http://www.danantonielli.com/adobe-app-scaling-on-high-dpi-displays-fix/



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7 Comments
Rustler
Level 15

Can I set zoom/scaling for navigation menus in the Quickbooks windows app?

QB is not capable of handling the high density monitors, and as a result you have the problem you have

the only solution I have see to this, is in this link - it was developed for adobe but users who have followed the instructions report that it works for QB

http://www.danantonielli.com/adobe-app-scaling-on-high-dpi-displays-fix/



View solution in original post

chris20
Level 1

Can I set zoom/scaling for navigation menus in the Quickbooks windows app?

still no solution, they just don't care clearly. They make to much money from online now forcing the annual dues to care.
cogentpeople
Level 1

Can I set zoom/scaling for navigation menus in the Quickbooks windows app?

I was on call with customer support. After I did all the troubleshooting, they said Quickbooks does not support high resolution. One would think they would have this addressed with so many high resolution computers and screens in the market.
sdrohrbaugh
Level 1

Can I set zoom/scaling for navigation menus in the Quickbooks windows app?

2 years & running without addressing larger High-resolution monitors?   Also Multi-Monitor Mode - is useless without being able to scale < 100 %. makes this feature useless
IntuitCheyann
Level 2

Can I set zoom/scaling for navigation menus in the Quickbooks windows app?

Hello nick,

Our engineers have identified this issue and are currently working on resolving this. For now, I encourage you to check this other Community post that'll let you add your company to a notification list. You'll get a notification when more information is available.

https://community.intuit.com/replies/2994737

Reach out to me if you have any further concerns. Thanks for your patience.

BKThompson
Level 1

Can I set zoom/scaling for navigation menus in the Quickbooks windows app?


@nick3 wrote:
Windows 10 on Surface Pro 4 (native screen resolution 2736 x 1824)
Quickbooks desktop app allows me to zoom/scale just like in the browser, except that it only scales the content in the middle screen of the app, not the menu and navigation panels. As a result, the navigation buttons are too small to see/use conveniently.
Another solution in this particular case is to use Window's native scaling overrides. Right-click on the shortcut you use to launch the app (or the executable in the install folder - usually under "[user]\AppData\...") and select "Properties">"Compatibility">"Change High DPI Settings". From here you change a few options: first under "Program DPI" check the "Use this setting to fix scaling..." box, next under "Use the DPI that's set..." change the dropdown menu to "I signed in to Windows," and finally under "High DPI scaling override" check the box and in the dropdown choose "System" (other options might work better, you have to close and reopen the application after each applied change to verify). The result won't be pretty, things are slightly soft around the edges, but the navigation panel should be readable.
mlb62
Level 1

Can I set zoom/scaling for navigation menus in the Quickbooks windows app?

This worked.  I was using QB Pro 2013 on a 7-yr-old laptop.  I downloaded the program onto my new Dell Precision Mobileworkstation 7750, and the navigation menus and scrollbars were miniscule.  In the Check Register, the splits menu (Recalc, Close, etc.) was crowded and unreasonable to use.  I followed these instructions, and the nav menus and scroll bars, etc., are now scaled properly.  As noted, the text is a bit fuzzy, but manageable.  Now, my problem continues to be that the program keeps crashing.  :(

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