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Join nowThanks for reaching out to the Community, Zalmy.
You can turn off reminders for a recurring invoice by editing it and unchecking its automatic emails option.
Here's how:
1. Use your Gear (⚙️) icon, then go to Recurring Transactions.
2. Find the recurring template and click Edit.
3. In your Options section, untick Automatically send emails.
4. Select Save template.
Now your customer won't get automated notifications and other invoices will stay as they are.
You'll be able to find many resources about using QuickBooks in our help article archives.
If there's anything else I can assist with, please feel more than welcome to reach out anytime. Have a lovely day!
Thank you for your help, ZackE.
I do not need to turn off emails for recurring invoices. I would like to turn off reminders for an existing invoice that is being paid off in installments. Is that possible?
Thanks again
Yes, we can turn it off, @Zalmy.
We can turn off the auto invoice reminder by going to the Gear icon in QuickBooks Online (QBO).
Here's how:
If you need help managing your customers and sales, check out this article: Sales and customers.
Don't hesitate to drop a comment below if you have other questions. I'm more than happy to help. Take care!
Thank you, @Maybelle_S
But I don’t want to turn off reminders for all invoices, just the specific ones.