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Level 1

Can't see my current invoices. Using the App on my Ipad. Not able to see invoices in my transactions list. Need this fixed asap.

 
3 Comments
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Moderator

Can't see my current invoices. Using the App on my Ipad. Not able to see invoices in my transactions list. Need this fixed asap.

I'll share some ideas regarding your concern and the ways to fix it, pat42.

 

This is probably caused by a system delay in the QuickBooks Online app. As an initial step, we can do a few basic troubleshooting steps to fix this issue. First, let's refresh your QuickBooks Online app by restarting your iPad.

 

Next, clear the application's data by going following the steps below:

 

  1. Click Menu ☰ and select Help & Feedback.
  2. Select Refresh Data.
  3. Then hit Refresh.

After refreshing, you should be able to see your current invoices on the transaction list. However, if the problem persists, I'd suggest uninstalling and reinstall the app.

 

I'll be sharing with you this article: QuickBooks Online iPad: Frequently Asked Questions (FAQ). This will help guide you in managing your account using your iPad as well as accessing your cash flows in the account history.

 

I'll lend a helping hand if you need anything else. Have a great rest of your day!

 

Highlighted
Level 1

Can't see my current invoices. Using the App on my Ipad. Not able to see invoices in my transactions list. Need this fixed asap.

Thank you this resolved my issue!

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QuickBooks Team

Can't see my current invoices. Using the App on my Ipad. Not able to see invoices in my transactions list. Need this fixed asap.

Thanks for following up with us about this, pat42.
 

I'm happy to hear the steps provided by my colleague were able to get you back to business.
 

More helpful QuickBooks Online Mobile resources can be found in our applications hub.
 

If you ever have any questions, the Community will always be here to assist. Have a wonderful Friday!

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