Can't see my current invoices. Using the App on my Ipad. Not able to see invoices in my transactions list. Need this fixed asap.

I'll share some ideas regarding your concern and the ways to fix it, pat42.

This is probably caused by a system delay in the QuickBooks Online app. As an initial step, we can do a few basic troubleshooting steps to fix this issue. First, let's refresh your QuickBooks Online app by restarting your iPad.

Next, clear the application's data by going following the steps below:

1. Click Menu ☰ and select Help & Feedback.
2. Select Refresh Data.
3. Then hit Refresh.

After refreshing, you should be able to see your current invoices on the transaction list. However, if the problem persists, I'd suggest uninstalling and reinstall the app.

I'll be sharing with you this article: QuickBooks Online iPad: Frequently Asked Questions (FAQ). This will help guide you in managing your account using your iPad as well as accessing your cash flows in the account history.

I'll lend a helping hand if you need anything else. Have a great rest of your day!

Thank you this resolved my issue!

Thanks for following up with us about this, pat42.
 

I'm happy to hear the steps provided by my colleague were able to get you back to business.
 

More helpful QuickBooks Online Mobile resources can be found in our applications hub.
 

If you ever have any questions, the Community will always be here to assist. Have a wonderful Friday!

I refreshed my data AND reinstalled the app and I can't see anything, it's also a brand new tablet. We've been having this issue constantly aren't able to do our jobs correctly because the app never works for us.

I appreciate you for performing some troubleshooting steps to resolve the issue, Amy. Let me direct you to the appropriate support regarding this issue so you can get back to your business.

Currently, there's an investigation about invoices not appearing in the Android version of the QuickBooks Online mobile app. Rest assured, our product engineers are working diligently to find a permanent resolution for this matter. For now, I'd recommend reaching out to our Customer Care Team so they can add you to the list of affected users. This way, you'll receive an email notification once an update becomes available.

Here's a step-by-step guide on how to contact us on the mobile app:

1. Open your QBO mobile app.
2. Click Menu ☰.
3. From your upper right corner, click the question mark button.
4. Select Articles and support and tap the Contact Us button.

If you're using an iOS device, I'd still recommend getting in touch with our live support team. They can thoroughly review your account in a secure environment to investigate the root cause of the issue. You can use the steps I've listed above.

To ensure your concern is promptly addressed, check out our support hours in this article: QuickBooks Online Support.

You might also want to look at the status of your invoices in the app. Here's a guide on how to do that: Track the status of invoices in the QuickBooks Online mobile app.

If you have other concerns about the QuickBooks mobile app, please don't hesitate to come back to this thread. I'll be around to assist you further. Take care!