Good day, @rmarkben8. Let's perform some troubleshooting steps that can aid you in viewing the expense by vendor summary report.
Stored cache files can cause interruptions within the program. You may access your account in a private browser to ensure that it runs seamlessly without storing cached data. You may use these keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + N
If this works, I'd recommend clearing the cache of your regular browser. This will refresh website preferences that might be causing problems when opening sites. If the same thing happens, you can use other supported browsers to access the report.
Also, please note that the Expense by Vendor Summary report is only available for QuickBooks Essentials, Plus, and Advanced. To see the list of available reports in your subscription, see this link: Reports included in your QuickBooks Online subscription.
Additionally, I'll be sharing these resources that will guide you in running financial reports and how to customize them in QuickBooks:
Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about running reports in QBO. I'm just around to help. Take care always.
