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carmen-henriquez
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

 
24 Comments 24
KarenEdithL
Moderator

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Hi @carmen-henriquez,

 

I just need additional information about your concern, so I can walk you through with the right steps. What column in the invoice page you want to remove since "Due" is not set as a column, only the item rates. Also, rates can be modified when creating the invoice, is there any error when trying to edit it? I appreciate if you can provide me more details. Thanks!

info44
Level 2

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

I have a somewhat related question.  When converting an estimate to an invoice it adds a column for due.  I don't want it to say this, only the rate/total columns.  is there a way to remove it?

 

 

info44
Level 2

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

nevermind. Even tho I see on my side the customer won't see that, so it's not an issue.  It would be nice to turn that off tho, it's not important to us.

Jovychris_A
Moderator

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Hi @info44.

Currently, we are unable to remove and prevent the due column from appearing after converting an estimate into an invoice.

I'll take note of this one as feedback, and submit it to our Engineering team to improve your QBO experience.

To learn what's new in the product that can help your business, you can visit the QuickBooks Blog.

Please feel free to comment below if you have other questions. I'm always here to help. Take good care!

 

simoncohen
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Same problem here too, when creating an invoice from an estimate this due column appears? Why would you even want this? it doesn't mean anything to anybody and looks unprofessional and confusing to clients, obviously monies are DUE otherwise you wouldn't be creating an invoice stating the obvious here clearly???

 

Angelyn_T
Moderator

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Thank you for adding a post and for the detailed information, @simoncohen.

 

The column shows the indication of how much is the amount of estimate converted to the invoice. Removing the column on the invoice isn't available in QuickBooks Online as of the moment.

 

I understand the importance of removing this column for you and your business. I'll also take note of this and pass along the message to our product engineers. This way, they'll be able to know and consider this on the future updates.

 

For additional reference about converting estimates to invoices, you can read this article: Convert an estimate into an invoice in QuickBooks Online.

 

Keep me posted if you have any other questions. I'm always here to help. Have a nice day!

sagrawal
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

we are having the same problem and have to convert many estimates to invoices. Please let us know what is the solution for this as it is very cumbersome to do that.  We will have to go to another accounting software if this is not resolved soon.

 

Thanks!

Tori B
QuickBooks Team

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Hey there, @sagrawal

 

Thank you for reaching out to Community. 

 

As of right now, this feature still isn't available. Please know that we have submitted product feedback to have this considered in a future update. In the meantime, I recommend to check out the QuickBooks Blog to see the latest updates in the program. 

 

Let me know if I can be of assistance for anything else. I'm happy to help you out. Take care! 

Gtofla
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

This appeared out of nowhere for us too, and coincided with the inability to edit the quantity or amount once we convert from estimate to invoice.  Anytime we need to change either of those (which is every invoice), we have to completely delete the line and reenter it.  It's insanely frustrating, and just randomly started happening from one day to the next.  Quickbooks is becoming more difficult to use by the day, it seems, new random changes constantly with no notice and no way to fix.  Please help.

lindseyshotts
Level 2

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

THIS IS SUPER ANNOYING AND STILL AN ISSUE!!

This Due field makes me not use QuickBooks for estimates which does not make my books very "quick".

DKCDESIGN
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

THIS IS SUPER ANNOYING AND STILL AN ISSUE!!

 

I agree when will this be fixed

SuperiorHolidayLighting
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

I figured this out!!!

 

Go to account and settings.  Click on sales. Scroll down to progress invoicing and turn off.  Click done at the bottom of the page.   Then close QBO and reopen.  This will no longer be a problem.

Emergency pete
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

That's not really a solution as I still need to do partial invoicing. I just don't want it to show that ridiculous and confusing DUE column. QUICKBOOKS, FIX THIS NOW. THIS POST IS OVER A YEAR OLD. STOP BEING LAZY. 

alchemy1
Level 3

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

What is taking so long to solve this? I echo this problem and the frustration of this feature. You can't even edit the prices on the invoice when its linked to an estimate. Fix this.

Kristen18
Level 2

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Agree!  This needs to be fixed asap

MandyGwen
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

I got rid of the Due Column!  After multiple calls to Intuit I gave up and decided to take another approach. Since the Invoice was created from the Estimate it was linking the two. I went an DELETED the Estimate and went back into my invoice and the DUE COLUMN WAS GONE! I can finally edit my rates and qty again. 

Emily-N
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

This is a great workaround, thanks for posting!! Still ridiculous that extra steps need to be taken on the end users' part to resolve this, but very happy to see a workaround.

sarmy
Level 2

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Very poor indeed. As I use this online garbage issue just keep arising.

Chadwickhugh
Level 2

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Still an annoying "feature" if I create an invoice from an estimate, there shouldn't be any reason it just converts to a "normal" invoice with the ability to make adjustments.

AscendElectric
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

I just had this problem show up for me when my accountant turned on the 'progress invoicing' feature. My husband hates the 'due' column and, because we can't get rid of it, we turned it off. You can do this by changing your Settings > Sales > Turn off 'Progress Invoicing.' Until Quickbooks can create a more customizable invoice from an Estimate we won't be using progress invoicing.

But Why
Level 2

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Totally agree. We have the same issue. 

Candy89
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

We are still having issues with the Due column showing up on the invoice.

We have changed the progress Invoicing and the Due column still shows.

This issues has been going on since 2019 and it is still not fixed.

Quick Books needs to fix this issue.

AR08
Level 1

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

3 year on and still no update regarding this from QB!  Forced to swap to this from Desktop and finding problem after problem. Very disappointed!  All QB ever respond to every problem is sorry no solution yet but enter feedback or even better buy an app that can do it for you!  Shocking service!

Nicole_N
QuickBooks Team

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

We value your feedback and understand that you're upset about still not having this option, AR08. Allow me to elaborate on things for you so you can get back to working order.

 

The "Due" column is part of the Progress Invoicing feature in the Estimate form. Although you see this column on the screen when you send out an Invoice, your customer will not see that. You can click Print or Preview at the bottom to see it.

 

If you don't need this column, we can turn off the Progress Invoicing feature from the settings. Go to the Gear icon, click Account and Settings, then select Sales. See the screenshot below for a visual process to turn it off.

 

Please know that this only applies to the following invoice and won't apply to the existing ones. That said, when you convert an estimate again to an invoice, you won't be able to see the due column anymore. 

 

While the option to remove the Due column for the existing ones is unavailable, I recommend sending feedback to our product developers about this idea. They can further review which part of the program needs enhancements and consider adding them to future updates. 

 

Please understand that not all feedback requests are accepted which is why we can't provide a specific timeframe as to when this will roll out. However, our Development team will review each request, check which part of the program needs enhancements, and consider adding them to future updates.

 

Moreover, I'm adding this article to learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

We appreciate your patience on this. Don't hesitate to leave a reply if you have further questions. We'd be glad to assist. Keep safe always.

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