Hello - yesterday I created some memorized reports - and saved them under a group. This morning I can see the reports but when I double click on them - nothing happens. I think the issue is when I created it and clicked "memorize" - in the pop up window I didn't select "Share this report template with others". I can't seem to get back to that window to check that box. I have tried to going to the Memorized Report List - highlighting the report - selecting "edit memorized report" but it only gives me the window to name the re port and save it a group. thank you
If all else fails, I recommend contacting our QuickBooks Care Team. They have the special tools to help conduct a deeper investigation and identify the cause of this behavior when accessing your memorized reports.
Here are the steps on how to reach us out:
Click Help at the top menu and select QuickBooksDesktopHelp.
In the Have a Question? window, enter a topic.
Hit the Getacallback button.
Drop a post if you have any other QuickBooks. I'm always here to help. Wishing you a good day!