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Join nowI have not changed ANYTHING in qb except doing the cares act update yesterday.
Now when I go to print my general ledger, it puts the 'balance' column on a separate page, doubling up the page count to the report. (portrait orientation)
I checked all the printer settings, they are correct. Again I have not changed anything except doing that update.
I decreased the left and right margins for crap and giggles ... to .10 vs .50 now its barely on the page.
It seems I can do the report in landscape fine, but should not have to do that, plus that uses more paper.
So, FYI, it seems something changed since installing the cares act Payroll Update 22011
wondering if I should attempt to 'repair' quickbooks?
I have quickbooks desktop pro plus 2019 on windows 10.
thoughts or tips?
I appreciate you for downloading the latest payroll updates (22011), evaPBI. It includes the employer liabilities for paid leave credits, as defined in the Families First Coronavirus Response Act (FFCRA).
I'm here to ensure you're able to print your general ledger correctly. This way, you can keep track of your business financial aspect and manage its growth.
After every update, there are some instances that the system is providing odd responses after downloading an update like printing reports incorrectly. To print all the information and columns of your general ledger in a single page, you'll have to make sure the Fit report to page option is selected in your QuickBooks Desktop's Printer Setup.
I've attached a screenshot below for your reference.
Once done, you can close all the opened windows. Then, you can save the general ledger as PDF and print it again.
To learn more troubleshooting steps when you can't print, email, or save as a PDF from QuickBooks Desktop, you can check out this article for the complete sets of recommended solutions: Troubleshoot PDF and Print problems.
Please let me know if you have other concerns. I'm just around to help.
thank you for your help, I will give that a try
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