Thanks for looping in. Let me help you with your check alignment issue.
One possible reason that may cause this to occur is if the complete setup was not performed before printing a check. If it’s your first time printing a check using a new printer, make sure to perform the steps given in this article: Set up alignment to print checks.
On that same article, you’ll find additional information about printing checks on pre-printed forms.
In case you need help in doing the recommended steps to resolve the issue, you may give our Customer Care Team a call for further assistance. They can do screen-sharing session with you to make sure everything is set up as required.