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Level 3

Debits to sales not appearing

I have an arrangement with a customer where goods are often invoiced long after delivery, though the delivery constitutes a sale.


So when I deliver I record a sale and make an entry to an asset account (I call it Accrued Receivables).


Later, when I invoice, QB creates another sale and an entry to Accounts Receivable. To correct this I make an entry debiting Sales and crediting Accrued Receivables. The entry to Sales mysteriously doesn't seem to affect the Sales account, even though the entry o Accrued Receivables does affect that account.


Can someone explain what's going on?



QuickBooks Team

Debits to sales not appearing

I can share a couple of info to ensure you can record the invoices and sales seamlessly in QuickBooks, @byomtov.


QuickBooks uses Accounts Receivable (A/R) as the posting account when creating invoices. Thus, the asset account you've made won't affect the recorded sales.


For more guidance about this, I recommend consulting an accountant. This way, they can suggest what accounts are best to use and make corrections if needed. This is to ensure you won't mess up your valuable transactions.


If you don't have one, you can use our Find an Accountant tool to look for a ProAdvisor. They're independent QuickBooks-certified accounting professionals who can provide helpful insights about your business. Let me guide you how:


  1. Go to this website:
  2. In the Find an expert in section, choose Accounting and Bookkeeping, then use your search field to enter a City or ZIP code.
  3. Click Search.
  4. Please browse through the results and find one that works best for your business. You can click on each ProAdvisor's profile to learn more about them.

For more info, please review this article: Find a ProAdvisor.


You can customize your invoices to personalize their details and formats. If you need more help with other tasks in QuickBooks Desktop for Mac, you can always read through our handy user guide.


I'm always around to lend a hand if you have more questions about managing your invoices in QuickBooks. Just add your reply in the comment section so I can assist you further. Take care and have a good one.

Level 3

Debits to sales not appearing

Thank you.


I have solved the problem.

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