We use Payroll and also have bank transactions downloaded automatically. These two features produce duplicate transactions:one comes from Payroll and one from the download. I have deleted one of the two transactions in order to reconcile the checking account, but the transactions reappear -- they don't stay deleted. Can you tell me how to permanently delete these transactions so that they stay deleted? One of the transactions has a "R" in the checkmark column and one has a "C", although i have manually cleared the "C" and it didn't help.
It looks like the challenge you're facing with these transactions reappearing even after being deleted, WebeRE. Especially when you are trying to ensure everything is for your checking account reconciliation. Let's dive into this together, to get this sorted out.
To prevent duplicates, it is essential to match downloaded transactions to existing paychecks in QBO.
If you find that a transaction downloaded from your bank account already exists in your records, it would be prudent to exclude the duplicate to maintain accuracy in your books.
Here's how you do it:
Furthermore, please be aware that once a downloaded transaction is accepted or excluded in QuickBooks, the bank will no longer send that transaction to the bank feed again. However, if you delete the transaction instead of excluding it, the system will detect that the transaction hasn’t been accounted for and will re-download it from the bank.
Additionally, you can check out this article to gain more information on how to handle doubled transactions: Exclude a bank transaction you downloaded.
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For future reference, you can explore these articles, which help organize your books:
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You should have matched the downloaded transaction to the payroll transaction before reconciling.
Since you've already reconciled, just undo the added transaction from the Categorized tab on the Banking page. This will move it back to the "For Review" tab, where you can exclude it.
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