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svryhof
Level 2

Deleting a bill payment check

I deleted a bill payment check which paid one invoice and had numerous credits applied.  The check no longer shows up in the check register and the invoice does not show a paid stamp.  However, neither the invoice nor the credits show up in Pay Bills so that I can pay the invoice or take the credits.  How can I 'release' the invoice and credits to appear in Pay Bills?

Solved
Best answer February 03, 2021

Best Answers
Rose-A
Moderator

Deleting a bill payment check

I'd be glad to help you show the invoice and credits on the Pay Bills window in QuickBooks Desktop, svryhof.

 

As an initial step, let's change the credits into a bill and toggle it back for them to show on your Pay Bills window. Let me walk you through the process.

 

  1. Go to Vendor Center, click the vendor's name and open the credit.
  2. From the credit screen, select Bill and hit Save & Close. Please take note of the credit amount.
  3. Tap on the Yes button.
  4. Open the same transaction or the Bill.
  5. Select the Credit option and hit Save & Close.
  6. Hit Yes.

 

You can follow the steps for the invoice (bill). This is to ensure that the system will recognize them as a new bill entry without credits linked to it. However, if the transactions are still not showing on the Pay Bills window, I'd suggest deleting and recreating them to ensure they're not corrupted.

 

Once recreated, the invoice and credits should show up on your Pay Bills window. To know more about this process, check out this article: Pay bills in QuickBooks Desktop. On the same link, you'll find a write-up on how Accounts Payable work in QuickBooks Desktop.

 

Kindly update me on how things go by adding another comment below. I want to make sure you're all set and you're able to show the invoice as PAID. I'm here if you need further guidance. Have a great day! All the best.

View solution in original post

1 Comment
Rose-A
Moderator

Deleting a bill payment check

I'd be glad to help you show the invoice and credits on the Pay Bills window in QuickBooks Desktop, svryhof.

 

As an initial step, let's change the credits into a bill and toggle it back for them to show on your Pay Bills window. Let me walk you through the process.

 

  1. Go to Vendor Center, click the vendor's name and open the credit.
  2. From the credit screen, select Bill and hit Save & Close. Please take note of the credit amount.
  3. Tap on the Yes button.
  4. Open the same transaction or the Bill.
  5. Select the Credit option and hit Save & Close.
  6. Hit Yes.

 

You can follow the steps for the invoice (bill). This is to ensure that the system will recognize them as a new bill entry without credits linked to it. However, if the transactions are still not showing on the Pay Bills window, I'd suggest deleting and recreating them to ensure they're not corrupted.

 

Once recreated, the invoice and credits should show up on your Pay Bills window. To know more about this process, check out this article: Pay bills in QuickBooks Desktop. On the same link, you'll find a write-up on how Accounts Payable work in QuickBooks Desktop.

 

Kindly update me on how things go by adding another comment below. I want to make sure you're all set and you're able to show the invoice as PAID. I'm here if you need further guidance. Have a great day! All the best.

View solution in original post

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