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mizeraj
Level 1

desktop accountants plus 2024 and it will not let me map for 1099s.

I have desktop accountants version 2024. It won't let me map 1099s. Says my clients version does not support. What is this issue. I have the most current version.

7 Comments 7
Anonymous
Not applicable

desktop accountants plus 2024 and it will not let me map for 1099s.

Hello there, Mizeraj.

 

Thanks for reaching out to the QuickBooks Community. Let me help you troubleshoot this issue with mapping 1099s in QuickBooks Desktop (QBDT).

 

The error message stating that your client's version does not support likely indicates they are using an incompatible or outdated version of QBDT. Even though your QuickBooks Desktop Accountant Plus 2024 is up to date, your client’s version may lack the features required for 1099 mapping.

 

You can ask your client to confirm which version of QBDT they are currently using. If they are using an older version, recommend that they upgrade their software to ensure compatibility with your Accountant Plus 2024.

 

If your client is already using the latest version, ensure they have the most recent updates. Here's how to update QBDT:

 

  1. Go to the Help menu.
  2. Select Update QuickBooks Desktop.
  3. Click Update Now, then Get Updates.
  4. Close and reopen QuickBooks to complete the installation.

 

Additionally, ask your client to update their payroll tax table as well, as this can help prevent errors related to file compatibility.

 

If you have any further questions or require additional assistance, leave a comment below. We're always here to help.

SIAB
Level 7

desktop accountants plus 2024 and it will not let me map for 1099s.

@mizeraj 

It is possible that your client is using QB Desktop 2022 or an older version.

mizeraj
Level 1

desktop accountants plus 2024 and it will not let me map for 1099s.

My client is also using a current 2024 version, I also can't map 1099s in a file I created. When I click map for 1099-NEC I just get a blank box and it never populates the accounts list to map.

This is happening to everyone in our firm. Updates have all been done.

Jv_D
QuickBooks Team

desktop accountants plus 2024 and it will not let me map for 1099s.

Hi, mizeraj.

 

Thank you for getting back to this thread. Let me assist you with your concern regarding mapping your 1099 in QuickBooks Desktop.

 

To resolve your issue efficiently, I recommend contacting our Live Support team. They have the tools to access your account and investigate the issue further.

 

Here's how:

 

  1. Open your QuickBooks Desktop, and go to the Help menu.
  2. Select QuickBooks Desktop Help/Contact Us. This opens the Help window. You can also press F1 on your keyboard to open the Help window.
  3. In the Help window, use the Search questions, keywords, or topics field to enter your question. 
  4. Click Contact Us. You can choose between getting a callback or chatting with us.

 

You can check this article for our support hours that work best for you: Get help with QuickBooks products and services.

 

If you have any further questions or need additional support, please don't hesitate to leave a reply below.

Lujo
Level 2

desktop accountants plus 2024 and it will not let me map for 1099s.

I am also using QuickBooks accountants plus 2024. I have mapped my 1099's some misc and some nec. I choose "print e-file 1099 forms" and a page appears "Let's help you prepare and file your 1099 forms" that page has links to e-file, purchase QuickBooks 1099 kits, and more. There is no option to print the 1099's I have already prepared and am ready to print on the preprinted 1099 misc and or 1099nec.  I have installed all the latest updates. This is very frustrating.  Can anyone advise me on how to proceed? I need to print these forms soon. 

 

NerbynMaeI
QuickBooks Team

desktop accountants plus 2024 and it will not let me map for 1099s.

Hello there, Lujo.

 

I appreciate you joining this thread. Let's work together to troubleshoot and ensure you can print your 1099 forms.

 

In QuickBooks Desktop, when updating to the latest release of QuickBooks, begin with the Reset Update checkbox before proceeding with the update. After the update is complete, please try print your 1099 forms again. If the prompt, "Let's help you prepare and file your 1099 forms," continues to appear, you can just continue the steps until you reach the final screen titled Choose a Filing Method.

 

Note: Please do not click the E-file button. Instead, look for the button that says Print 1099s or I'll print and mail them myself.

 

However, if you still don't have the option to print your 1099 file after continuing the steps above, I suggest reaching out to our QuickBooks Live Support team for further assistance. They have specialized tools to diagnose the root cause of the error and help resolve it as quickly as possible.

 

You can come back to this thread if you have follow-up questions regarding printing your 1099 file. We'll be glad to help you.

jlccleo
Level 1

desktop accountants plus 2024 and it will not let me map for 1099s.

I use desktop professional 2024 and am having the same issue.  When I go to map, sometimes the mapping screen won't open up and all, I only see the border of the dialog box and sometimes it will let me get as far as the mapping screen, but the ability to map is grayed out.  I think it is an issue with a possible update that was done earlier this month, because I wasn't having any issues prior to that.  In addition, when I was at another client's office, who also uses desktop professional 2024, I had the same issue with hers.  Please get this issue researched and resolved asap as deadlines are fast approaching.

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