Desktop Point of Sale 18 Pro -
Currently Getting Error message that Excel is not found, Ran Office Repair with no issues, Excel Still shows as default in Windows..
Thank you for stopping by the Community, @PurpleLLC.
If you’re trying to export data, I'd be happy to assist you with getting past the error message you're getting.
There are some possible reasons why you're unable to export data to excel:
You can also try closing the Excel app through the Task Manager section. It's possible that it's running in the background or multiple times which is causing this unexpected behavior.
If you get the same result, you can repair the Microsoft Office to fix possible damaged files. After that, try to export your data again to Excel.
Keep me posted on how it goes. I'll be here to keep helping you with exporting data to excel. Wishing you and your business continued success.
I appreciate you for providing detailed information with your concern, @PurpleLc.
You may experience this unexpected behavior if the report is filtered incorrectly or if there's a potential company file data damage. To fix this, let's start with clearing the report filters.
If you get the same result, let's check for data issues. Let's try to create and export the report in a test file to verify if this unexpected behavior is file-specific.
If you get the same result, follow Solution 3, if not, perform Solution 2 outlined in this article: Resolve common issues with Point of Sale Reports.
Once done. let's perform a clean install to troubleshoot and resolve software issues.
First, make sure to create a backup copy of your data file. Then, prepare your POS download file or installation CD, License and Product Numbers. Lastly, sign in as Windows Administrator before performing the steps.
When ready, start uninstalling QuickBooks Desktop Point of Sale. To do that, follow the steps below:
Once done, rename all Point of Sale folders. Follow Steps 2 to 4 on the article perform a clean reinstall to complete the process.
Please let me know if you have other questions about QuickBooks. I'm always here to help.
What ended up as solution to this issue at this time, Is the Creation of a new Windows 10 Profile, was able to load PoS and it recognised Excel with no issues.
I am reverting this profile when needing Exports done.