Hi there, @tpetoil.
Once you pay bills in QuickBooks, the program will automatically mark them as paid.
If you're still seeing an open balance, you can go back to the Expenses menu and record its payment from there. It could be that the bill payment wasn't actually saved by the time you record it.
Let me show you how:
- From the Left menu, select Expenses.
- Click Expenses.
- Look for the bill.
- Under the ACTION column, select Mark as paid.
- This will open the Bill Payment window. From there, choose the appropriate bank account and review the details.
- Select Save and close.
If you're still getting the same result, open your account in a private window. This will help us isolate the issue and check if it's browser-related. Simply press the following shortcut keys:
- Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox).
- Control + Option + P (Safari).
Once done, check if the bill was marked as paid. If yes, go back to your regular browser and clear its cache. If the issue persists, use alternative supported browsers.
For more info in recording bills and payments, check out this article: How to track bills and record the payments.
Moreover, you utilize the Online Bill Pay feature to pay bills online for a faster transaction.
I'm just one click away if you need anything else in running your business in QBO. I'm always around to help. Stay safe and take care always.
