Let me provide some information about opening balance, @Charries.
A Negative equity in Credit Card account can be caused by an incorrect opening balance or transactions that are older than the opening balance. When you create a new account in QuickBooks, you pick a day to start tracking transactions. Then, you enter the balance of your real-life bank account for whatever day you choose. This amount and the start date set the account's opening balance.
To fix this, let's start by reviewing and updating the opening balance entry in the Chart of Accounts.
- Open your company file.
- Go to the List menu and then select Chart of Accounts.
- Choose the Credit card account and then right-click.
- Select Edit account.
- Click the Change the Opening Balance button and then edit the amount.
- Select Record and choose Yes.
I've also added this article to learn more about opening balances: Enter opening balances for accounts in QuickBooks Desktop.
For future reference, you may consider checking out this article: Reconcile an account. This helps match your bank and credit card statements in QuickBooks.
If I can be of any additional assistance, please don't hesitate to let me know. I'll get back to you as soon as possible. Stay safe.