I'm curious about whether or not this problem is resolved, AlchemySoundandVision?  Credit card charges shouldn't be touching a bank account (asset) at all.  They would credit the credit card account (liability) and debit the expense account.  Did you get this figured out? ... View more

Hi, HoneyLynn_G, I understand there is a new QBO feature in beta testing to email receipts to QBO and have them pre-entered with the vendor, date, amount, etc., similar to apps like Receipt Bank.  Do you know the status of this feature and when it might come out of beta testing? ... View more

I'm curious @lindsharrell    Why do you want to exclude the inactive accounts?  If they have a balance, they will still be affecting your net income and should not be excluded or inactivated.  You can generally use a journal entry to reclassify the balances into your active accounts.   If they have no balance, you can simply go to Customize Report and click Advanced on the Display Tab.  Select non-zero Rows.  I use this feature all the time and it is a one-click process!   ... View more

Your single license allows you to install QuickBooks on your home and office computers or your desktop and laptop (with a single user).  However, it is not advisable to  store a QuickBooks company file in Dropbox as the data is likely to be corrupted.   (For more info, run a websearch on the concept.) You could consistently back up the file to the Dropbox every time you exit, then restore it wherever you want to work (to the local hard drive).  Be careful to do this every time so you don't lose the work you've done in the other location.  Or you could carry a flash drive back and forth with your company file on it, but I'd be afraid of having it lost or wiped. Of course, the easy alternative is to have your file hosted or switch to QuickBooks Online.  Food for thought. ... View more

Hi, Cetanorak, It sounds like you are a sole proprietor with no bosses to worry about, correct?  If so, then any kind of equity account will do and Owner's Pay & Personal Expenses is as good as any.  It implies payroll, which you don't have as a sole proprietor, so I'm not crazy about the name, but the point is, the business is paying personal expenses.  And yes, Owner Investment is the opposite of that. ... View more

See the photos. You will need to click on Account and Settings, and then on Payments. ... View more

I don't think there is a way to automatically get that in the format you are looking for.  You can create the Profit & Loss Budget vs. Actual for a two year period, which puts all the data in one spreadsheet and would line up the rows.  But the columns would be in date order, (not current year/month next to prior year month).  You would still need to reorder the columns by cutting and pasting them, and then add a difference formula for the year over year data, but the formatting would already be there, simplifying the task.    That's a difficult answer, but if you open the report and enter dates 05/01/2018 to 04/30/2019, you will see what I mean.     If anyone else has the answer, I'm interested! ... View more

Have you resolved this yet?  It sounds like you may still be carrying a balance in Opening Balance Equity, which would be incorrect.  The entry should have been a transfer from the old account to the new.  Opening balance equity is a temporary clearing account that should result in a zero balance.   Let us know if you need additional guidance. ... View more

Have you checked to see if you can import the data from your old software?  That would be the easiest way, unless you are radically changing your chart of accounts.    If you are not importing your data from the other software, and you don't have tons of transactions, I typically like to enter all uncleared checks and deposits individually into QuickBooks.  Then I do the same for all open invoices and open payables.   The offset account will be Opening Balance Equity.  This is a temporary account; when the conversion is complete, the balance here will be zero.  After the A/R and A/P numbers are correct, enter your Trial Balance as a Journal Entry.  Again, the offset account will be Opening Balance equity.  You will need to adjust the bank account for the items you already entered individually - check to see if Opening Balance Equity is zero to see if you have any errors.   It is best to pick a clear dividing date, like the end of a year, a quarter, or a month.   If you have lots of open items, this may not be workable, but I prefer to have the outstanding items there to clear.     ... View more