Every couple of days I get a notification from QuickBooks that I'm not tracking trips. Ok. I don't want to. How can I turn off this notification without turning off all?

It's good to see you here in the Community, @gordon-growbette.

I want to make sure the mileage tracking notification is turned off.

One of the possible reasons why you're receiving mileage-tracking notifications is that the Auto-tracking option is turned on. Let's turn off the option so you'll not get trip-tracking notifications. Here's how:

1. Open the QuickBooks mobile app.
2. Select the menu ☰ icon and then Mileage.
3. Click Auto-tracking.
4. Toggle the Auto-tracking option to turn it off.

Nevertheless, if you still get notifications after turning off the option, you'll have to turn it off through your mobile settings. To do so, you can go to your phone settings and select the notification section. Then, turn it off for the QBO app. However, this option can turn off all the notifications from QuickBooks.

Come back to this post and let me know how it goes, @gordon-growbette. I'll be around to provide further assistance.

In case you may encounter issues or errors upon using QuickBooks mobile app, you can check out this article to learn how to fix it: Fix common errors in the QuickBooks Online mobile app for Android.

Have a great day ahead!

Thanks Mark. Will see if it works. 

Cheers!

Thanks Mark. That appears to be what's happening. 

Cheers!

We appreciate you keeping us informed on this, @gordon-growbette.

We're glad to hear that you were able to resolve the issue using the steps shared above. 

For future reference, visit our Help articles page where you can read some useful information that will guide you in your future tasks. 

Please don't hesitate to come back to us if you have any additional questions about mileage. We're always here to help you out. Have a nice day ahead!

Thank you for replying AFTER this was marked resolved! 

FYI... I did that with no results hence the post here.

Actually, this didn't work. Auto-tracking is off and I still got a notification this morning that I'm not tracking trips because a permission is not enabled. Why can't there be a simple option called, "Don't track my trips?"

I appreciate you for getting back in the thread. I'm here, and I'll share some details to stop getting notifications from your QuickBooks mobile app.

A possible reason you're still receiving notifications from that particular app is that when you first downloaded the app, your phone got set to notify you if there are changes or updates to the apps you use frequently. To stop the app from sending notifications, you'll want to go to your phone's settings and locate the app.  I'll gladly input the steps below so you can proceed.

For Android users, here's how:

1. Open your phone's Settings app.
2. Tap Notifications. and then select App settings.
3. Under "Most recent," find apps that recently sent you notifications.
4. To find more apps in the dropdown menu, tap All apps.
5. Tap the QuickBooks mobile app.
6. Tick the app's notification to OFF.

For iOS users, these are the steps:

1. Go to Settings.
2. Click Notifications.
3. Siri Suggestions, then turn off any app.

If the issue persists, I'd recommend contacting our QuickBooks Online Customer Care Team. This way, they can check your situation to determine the reason why your QBO mobile app keeps sending you notifications. Visit this page for more information: QuickBooks Online Support.

In addition, here's an article to help you handle your bills and payment in QBO: Pay and manage bills with the QuickBooks Online mobile app.

You can also check this page to see feature availability in different device: Compare mobile app features.

Our door is open 24/7 if you need further assistance with this or have any additional QuickBooks-related concerns. Don't hesitate to post them here in the Community space. I'll make sure to help you right away. Take care.

And this will turn off ALL notifications from QuickBooks, correct? That's not what I'm looking for. There are other notifications from QB that I want, but am tired of getting notified for something I don't want. There should be a switch somewhere to select which notifications are allowed.

Hi there, gordon-growbette.

I understand that there are several notifications you want to turn off while using QuickBooks on your device. Settings help you customize, and save time and effort.

Let me show what you'll find in Settings from the app and what you can turn off.

• Version. This is the version of the app you’re currently running.
• Company Information. This is where you'll set up contact details about your company, including your company name, address, phone number, and URL. This information appears on your sales forms.
• Call-In Notifications. Phone only: Know when a customer calls. This setting is on by default, but you can turn it off.
• Invoice Notifications. You’ll be notified that you have overdue invoices. This setting is on by default, but you can turn it off.
• Company Information. Here's where to see how much time is left on your QuickBooks subscription before it's time to renew it. You can also get subscription help if you need it.
• Sales Forms. You can create custom messages for estimates, invoices, and sales receipts. Tap Default email message and select the form you want to customize. You can create a different subject and message for each type of sales form.
• Taxes. You can set up and add new tax codes and rates for your business. As your business expands to new places, you can collect the correct tax so you're ready for tax time.
• Gesture Lock. Create a gesture lock pattern to get quick access.

If there are other notifications you can't disable, please use the Send Feedback option, then tell us your product suggestions. Your valuable feedback goes to our Product Development team to help improve your experience. You may also track feature requests through the QuickBooks Online Feature Requests website.

If you have issues tracking mileage, here's an article to ensure your trips are recorded: Fix mileage tracking issues in the QuickBooks Online mobile app.

Please click the Reply button below if you have other questions. I'll be right here to assist you.

Is there no solution to this? Just like the OP I am getting notifications that mileage is not being tracked. When I go into mileage it tells me auto-tracking is off, which is what I want as I work from home.

I don't want to turn off all notifications from quickbooks just the mileage auto-tracking notification.

I feel your pain, my notification goes off at 11:30 PM, right as I start falling asleep.. every night.. I am about to change my finance App to something else if these notifications don't quit.. Quickbooks,  do you have another version of Self-employed, that doesn't have the mileage addition in it? Some thing that doesn't even think to message you for something thats turned off in my settings?

Hello there, @BFGDrafting. I can feel how you want to get rid of the notifications that you don't want.

There is list of notifications that you can turn off while using QuickBooks on your device. However, turning off mileage isn't an option. That said, I encourage you to send your vote on this want directly to our product engineers. We collect series of ideas from our customer to help us improve our product and services. You may use the Send Feedback button in your account, or you can go to this link.  

Your valuable feedback goes to our Product Development team to help improve your experience. You may also track feature requests through the QuickBooks Online Feature Requests website.

You can also check this page to see feature availability in different device: Compare mobile app features.

If there's anything else I can help with, I'm just a post away. Enjoy the rest of your day!