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dawnjohnson
Level 4

Frustrated! Why does Intuit introduce features to their customers then start "nickel and diming" us for said features? Melio is going away now.

Beginning May 21, 2024 we need a subscription to continue paying bills with ACH if we schedule over five per month.  All of these increases and I'm still waiting for something that actually benefits my business.    
5 Comments 5
Jelayca V
QuickBooks Team

Frustrated! Why does Intuit introduce features to their customers then start "nickel and diming" us for said features? Melio is going away now.

This isn't the experience we want you to have, Dawn. However, incorporating new features can enhance your experience. I'm here to offer some insights on paying bills with QuickBooks online.

 

To begin with, QuickBooks Online (QBO) offers an Online Bill Pay feature, which can make paying bills easier and more efficient for you. This feature is designed to work seamlessly with QBO, allowing you to pay bills electronically within the platform, pay vendor bills directly from within QBO with ACH (bank transfer) or a paper check, and automatically record payment transactions accurately in QBO.

 

To get started, subscribing to Bill Pay is the best way to go. You can choose the offer that suits your needs best and automate your bill payments with ease.

  

If you want to learn more about this feature, you can check out the following resources: 

 

 

I appreciate you for reaching out today. If you have further questions about bill pay in QBO, let me know by leaving a comment below. I'm always here to help. Wishing you a good one!

dawnjohnson
Level 4

Frustrated! Why does Intuit introduce features to their customers then start "nickel and diming" us for said features? Melio is going away now.

Jelayca,

 

I am currently using the Quickbooks Online Bill Pay features that are offered by Melio.  I have a small engineering firm and only pay bills with ACH payment thru QB to avoid the $1.50/transaction fee.  If a vendor is not willing to share their ACH information, I schedule a "paper check" through my bank's bill pay feature to save on the transaction fee.

 

What additional features do I gain by this change that is going to be implemented?  It seems you are just making me pay for something that was already included in my monthly subscription fee.  Please help me understand.

Ethel_A
QuickBooks Team

Frustrated! Why does Intuit introduce features to their customers then start "nickel and diming" us for said features? Melio is going away now.

Thank you for getting back to us, @dawnjohnson.

 

Let me share information about QuickBooks Online Bill Pay.

 

Here are some additional features if you are going to subscribe with QuickBooks Online Bill Pay:

 

  • Turn invoices into bills automatically.
  • Schedule payments.
  • Get to know your business cash flow.
  • Go paperless to stay ready for tax time,
  • Choose how to pay vendors and contractors.
  • Keep your books effortlessly organized.

 

Here is the link for the additional features included in different plans: QuickBooks Online Bill Pay.

 

I'm also adding this article about more information about QuickBooks Online Bill Pay: Learn about QuickBooks Bill Pay.

 

Don't hesitate to click the Reply button if you have questions about QuickBooks Online Bill Pay. I'm always here to help. Have a great day.

4Gal
Level 10

Frustrated! Why does Intuit introduce features to their customers then start "nickel and diming" us for said features? Melio is going away now.

@dawnjohnson 

You can signup for a free and stand-alone Melio account as a workaround and integrate it with QBO.

<link removed by moderator>

 

You can also get a cashback to pay the first bill.

<link removed by moderator>

 

Make sure to click the Get $100 cashback button to signup.

cashback button.jpg

MonicaM3
Moderator

Frustrated! Why does Intuit introduce features to their customers then start "nickel and diming" us for said features? Melio is going away now.

@4Gal 

The affiliate links provided in your response have been removed by a moderator as they violate the Community Terms of Use.

We value your contributions to the Community, however, please refrain from including affiliate links in your replies to avoid having your profile banned.

 

Thanks!

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