Frustrated! Why does Intuit introduce features to their customers then start "nickel and diming" us for said features? Melio is going away now.

This isn't the experience we want you to have, Dawn. However, incorporating new features can enhance your experience. I'm here to offer some insights on paying bills with QuickBooks online.

To begin with, QuickBooks Online (QBO) offers an Online Bill Pay feature, which can make paying bills easier and more efficient for you. This feature is designed to work seamlessly with QBO, allowing you to pay bills electronically within the platform, pay vendor bills directly from within QBO with ACH (bank transfer) or a paper check, and automatically record payment transactions accurately in QBO.

To get started, subscribing to Bill Pay is the best way to go. You can choose the offer that suits your needs best and automate your bill payments with ease.

If you want to learn more about this feature, you can check out the following resources: 

• Learn about QuickBooks Bill Pay
• Online Bill Pay - Automate Your Bills Today

I appreciate you for reaching out today. If you have further questions about bill pay in QBO, let me know by leaving a comment below. I'm always here to help. Wishing you a good one!

Jelayca,

I am currently using the Quickbooks Online Bill Pay features that are offered by Melio.  I have a small engineering firm and only pay bills with ACH payment thru QB to avoid the $1.50/transaction fee.  If a vendor is not willing to share their ACH information, I schedule a "paper check" through my bank's bill pay feature to save on the transaction fee.

What additional features do I gain by this change that is going to be implemented?  It seems you are just making me pay for something that was already included in my monthly subscription fee.  Please help me understand.

Thank you for getting back to us, @dawnjohnson.

Let me share information about QuickBooks Online Bill Pay.

Here are some additional features if you are going to subscribe with QuickBooks Online Bill Pay:

• Turn invoices into bills automatically.
• Schedule payments.
• Get to know your business cash flow.
• Go paperless to stay ready for tax time,
• Choose how to pay vendors and contractors.
• Keep your books effortlessly organized.

Here is the link for the additional features included in different plans: QuickBooks Online Bill Pay.

I'm also adding this article about more information about QuickBooks Online Bill Pay: Learn about QuickBooks Bill Pay.

Don't hesitate to click the Reply button if you have questions about QuickBooks Online Bill Pay. I'm always here to help. Have a great day.

@dawnjohnson 

You can signup for a free and stand-alone Melio account as a workaround and integrate it with QBO.

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You can also get a cashback to pay the first bill.

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Make sure to click the Get $100 cashback button to signup.

@4Gal 

The affiliate links provided in your response have been removed by a moderator as they violate the Community Terms of Use.

We value your contributions to the Community, however, please refrain from including affiliate links in your replies to avoid having your profile banned.

Thanks!

dawnjohnson - Your description seems to be correct; QuickBooks will charge for something we used to get for free from Melio.  

QuickBooks saying that ACH is still free with the QB Bill Pay's Basic plan is misleading since after five payments there is a charge.  Intuit made a business decision to make it harder for QB users to use a competitor's bill pay service than it has been in the past.  Intuit should just own its decision.  Intuit's spin about QB Bill Pay is at least as annoying, for me, as having to change the way Melio is synched with QuickBooks.

Cheers.

@capdc 

You can use Melio as I mentioned earlier. Click on my profile name and you will find the cashback link there if required.

This is exactly why QB users are so frustrated.  Constant changes, that are not an upgrade, the previous bill pay worked great, with more and more upcharges to an already ridiculously expensive software, and when you get complaints, all you do is give us some sales pitch! 

@Michele4545 

You can keep using Melio for free to integrate with QBO. You can also get a cashback as mentioned by 4Gal.