Has anyone else’s Etsy Orders integrated to Quickbooks as “Other Fees”? I have had to manually change them from spending to income.

We haven't heard anything about this, Veemoose.

I can share some information about transactions imported from Etsy into QuickBooks Self-Employed (QBSE).

Did you make any adjustments to the Etsy-created accounts and services? Any information you share will help me provide the best solution to your issue.

The program will create accounts, services, and customer and vendor names when integrating Etsy with QBSE. Please make sure no changes to the default account and services. This way, the app to import Etsy transactions correctly. Check out how QBSE categorizes the following Etsy transactions:

• Sales are entered as sales receipts.
• Fees are entered as expenses.
• Deposits are entered as transfers from the account “Etsy <Name of your shop>” to the bank account you selected when you set up the app.

In the meantime, you can add bank rules to automate and categorize the other fees as income. I'll show you how.

1. Login to your QBSE account.
2. Go to the Settings ⚙ and then Rules.
3. Select Create Rule.
4. In the Description field, enter the customer or vendor you want to create the rule for. Checkmark the Match exactly box if you want QuickBooks to only use the rule when transactions match exactly.
5. In the Account dropdown, choose the account you want the transactions to go into.
6. From the Type dropdown, select Business, Personal, or Split.
7. If you want QuickBooks to categorize transactions, select the Category link and choose a category.
8. If you the rule to apply to transactions you've already categorized, select to check the Also apply to past transactions checkbox.
9. Once done, hit Save.

I've included the following article for your reference and guide: Create rules to speed up reviews in QuickBooks Self-Employed.

You may also use this resource to double-check the imported transactions are placed in the correct line of your Schedule C report:  Categorize transactions in QuickBooks Self-Employed.

If you need further assistance with importing transactions, please let me know. I'm always here to help.

I haven’t changed any rules. The transaction should say order like it does on Etsy, but it says fee I categorized. I’ll try to change the rule, but I believe it’s integrating incorrectly for some reason. 

*But it says “Fee” uncategorized

To be honest, I’m afraid to change the rule, seeing that most of 2021 seems ok. I don’t want to make a bigger mess. 

I need help! 

I appreciate your time in getting back here, Veemoose.

If you're unsure what category to select for the fee, I recommend consulting your accountant. This is to ensure your books are accurate, and all transactions are posted to the correct category. If you're not affiliated with one, you can visit our Intuit Find-A-ProAdvisor site to find certified professionals near you. 

Once you have the information, you can follow these steps to categorize your transactions:

1. Sign in to your QuickBooks Self-Employed account.
2. Go to Transactions on the left panel.
3. Find the transaction on the list and select Business or Personal. If the transaction was both, select Split.
4. Review the category in the Category column. QuickBooks tries to categorize transactions for you. If you need to change the category, select the category link. Select a general type, and choose a more detailed category.
5. Click Save once done.

Please see this sample screenshot for a visual guide:

I'd also like to re-share the article about the Schedule C categories and to help you with the Annual Tax Guide for QuickBooks Self-Employed:

• Categorize transactions in QuickBooks Self-Employed
• QuickBooks Self-Employed Annual Tax Guide

Please visit us again if you have additional questions or need help with other task in you QuickBooks Self-Employed account. I'll be around to help you out some more. Have a good weekend!

I'm having the SAME issue as the original poster. I have Etsy set up to automatically send my sales info to Quickbooks. It used to import as a Sale and the rule would automatically rule it as Income. As of December 31st, Etsy sales are showing as "Other Fees" and being automatically ruled as transaction/processing fee. It's the IMPORT from Etsy that's incorrect, nothing with rules or anything we did on our end.

I'm having the same exact issue as you are. I have my QB synced with Etsy. Before it showed "Order # Sale" and was auto categorized as income. As of yesterday, sales are being shown as "Other fees" and auto categorized as "processing and transaction fees".

No, my income is being auto categorized as a fee. It’s happening with 2 of my Etsy shops. I didn’t touch or change anything. Could be happening with my 3rd Etsy shop, but I wouldn’t know until I get as sale there. It’s frustrating! 

Thanks for joining in this conversation, @Veemoose. I understand you need to have your Etsy transactions are properly categorized. 

Creating rules to categorize your transactions automatically as suggested by my peer Giovann_G will be of great help. 

Additionally, QuickBooks will only depend on the transactions sent from integrated apps (Etsy). I'd suggest you check your transactions with Etsy. 

If the transactions are labeled correctly, you can contact our Customer Care team to help review your transactions. Here's how: 

1. Click Assistant.
2. Enter talk to a human.
3. Click Send.

I also want to share our resources for additional information about managing your accounts: Help articles.

Get back to me here if you have any questions. Feel free to post them below. Have a great day! 

I’m nervous about creating a rule because my income from Etsy is showing up as a “other fee” . There is an additional item integrating as “other fee” which IS a fee. If I create a rule, I will only create another problem. Everything was fine until late Dec 31. As of right now, I have had to correct each transaction individually, but I’m hoping the integration fixes soon. My sales are listed correctly as “Order” in Etsy. Not sure where the problem lies, but everything looks correct in Etsy and I made no changes in my Quickbooks. 

Just tried calling quick books and couldn’t get help.