cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 2

Has QBO already fixed the unapplied Cash Payment Income-register-automatic, when we are using classes?

The problem is that the automatic register does not put the class in both legs of the register, so if I run a report by classes it appears. I think it is an error of the system.
Solved
Best answer 01-23-2019

Best Answers
Highlighted
QuickBooks Team

Has QBO already fixed the unapplied Cash Payment Income-register-automatic, when we are using classes?

Hello there, @qbo2.

 

I can share more information on why your Unapplied Cash Payment Income were classified under "Not Specified" in your PL by Class report.

 

If you have recorded the Unapplied Cash Payment Income through the Receive Payment page, you cannot add "Class" on it. Thus, when you run the PL by Class report, it will be classified under Not Specified. This will stay as is even if you have applied it to your invoices. 


On the other hand, if you use the Deposit page in recording the Unapplied Cash Payment Income but you didn't specify its class, it will still be classified under "Not Specified". 

To fix this, re-open your deposit transaction and classify Unapplied Cash Payment Income. Here's how:

  1. Go to Reports.
  2. Choose Profit and Loss by Class.
  3. Click on the amount under Not Specified.
  4. In the Transactions Report page, you'll see the details of the transactions.
  5. Click on the amount.
  6. Add your desired class.   
  7. Re-open PL by Class report.

That should do it!  Don't hesitate to click the Reply button if you have other questions about . I’m always here to help you manage your transactions and reports. Have a great ahead!

View solution in original post

7 Comments
Highlighted
Moderator

Has QBO already fixed the unapplied Cash Payment Income-register-automatic, when we are using classes?

Hi @qbo2,

 

I am working on your other post https://quickbooks.intuit.com/community/Reports-and-accounting/When-I-apply-a-deposit-to-an-invoice-... which I believe is a duplicate.

 

Hope you can respond to me on that thread so we can work on this together. Thanks!

Highlighted
Level 2

Has QBO already fixed the unapplied Cash Payment Income-register-automatic, when we are using classes?

Hi!!

Yes, I did write my question again in a different way, but still haven't get an answer that fix the problem... thanks

Highlighted
QuickBooks Team

Has QBO already fixed the unapplied Cash Payment Income-register-automatic, when we are using classes?

Hello there, @qbo2.

 

I can share more information on why your Unapplied Cash Payment Income were classified under "Not Specified" in your PL by Class report.

 

If you have recorded the Unapplied Cash Payment Income through the Receive Payment page, you cannot add "Class" on it. Thus, when you run the PL by Class report, it will be classified under Not Specified. This will stay as is even if you have applied it to your invoices. 


On the other hand, if you use the Deposit page in recording the Unapplied Cash Payment Income but you didn't specify its class, it will still be classified under "Not Specified". 

To fix this, re-open your deposit transaction and classify Unapplied Cash Payment Income. Here's how:

  1. Go to Reports.
  2. Choose Profit and Loss by Class.
  3. Click on the amount under Not Specified.
  4. In the Transactions Report page, you'll see the details of the transactions.
  5. Click on the amount.
  6. Add your desired class.   
  7. Re-open PL by Class report.

That should do it!  Don't hesitate to click the Reply button if you have other questions about . I’m always here to help you manage your transactions and reports. Have a great ahead!

View solution in original post

Highlighted
Level 1

Has QBO already fixed the unapplied Cash Payment Income-register-automatic, when we are using classes?

Hi, I have cash payments that are considered pre-payments, without an invoice to credit them to.  They appear in the customer's account perfectly, but do not appear in our cash basis P&L report.  Shouldn't they appear as an "unapplied cash payment income" on the report?  They do not.  My board expects to see them in a cash basis report as part of income, but since there is no invoice reference on an uncredited amount, they seem not to exist on the P&L.  The notes on "unapplied cash payment income" says it may appear.  Other users seem to want to clear it to make it go away, while I would be happy to see it appear on the report.  Thanks.

Highlighted
QuickBooks Team

Has QBO already fixed the unapplied Cash Payment Income-register-automatic, when we are using classes?

Thanks for joining this thread, @SelmaCondo.

 

I can share the reason why your customer credits are not appearing on the cash basis P&L report.

 

Recording the pre-payments in QuickBooks requires you to tag it under a liability account. Pre-payments are not showing on the P&L report because even though they're already entered, they are not yet considered income until they are applied to a sales transaction.

 

The pre-payments only affects your Balance Sheet report but not the P&L, SelmaCondo.

 

That's it. I'm still here to help you more if you have other questions about reports. Just leave a comment or mention my name. Have a good one.

Highlighted
Level 2

Has QBO already fixed the unapplied Cash Payment Income-register-automatic, when we are using classes?

Hi, thanks for your message.

What you wrote is totally right. But my situation was a mistake I was making.

 

I have already fixed this, I did wrote the answer in another "Question" I posted. My mistake was that I've been assigning "Classes" to the account "Accounts Receivable", and I shouldn't.

And the problem show only when I print de P&L report "By Classes", because it split the sum of "0" in the account "Unapplied Cash Payment Income", half under the class I used and half under de class "No Specified"  When I erased those classes assigned to the "Account Receivable", my problem was fixed !!!

 

This also works for the account "Accounts Payable", I had to do the same.

 

Thanks again.

Highlighted
QuickBooks Team

Has QBO already fixed the unapplied Cash Payment Income-register-automatic, when we are using classes?

That's music to our ears, @qbo2.

 

I'm glad to hear that everything works well on  your end. Also, I appreciate you for sharing the steps that fixed your issue. This will help a lot of customers who are also having the same issue.

 

For additional insights, you may check out the following articles:

 

You can post anytime here in the Community if you have other questions or want to share your best practices using the product. I'm always here to help you assigning classes to your transactions.

Need to get in touch?

Contact us