@MessariG  RE: Please re-evaluate your description, "view for a better and more convenient experience" The new view is harder and way less convenient than the previous "experience". Another example of QBO telling the customer they don't know what they like.

Did you see the Emperor's new clothes? They're so beautiful! Made of such fine fabric.

Seriously, though, you know, as Intuit says, soon you'll love the new changes and wonder why you wanted functional invoices and reports in the first place! The new features are so modern and streamlined, since so many features have been removed. Much easier to use! And I think they'll look great on your iPhone, 'cause you know that's important!

And I think they'll look great on your iPhone, 'cause you know that's important!

Sadly enough, that is a major driver for anything that is software as a service these days. Intuit's target demographic is small businesses and a lot of those customers do most of their bookkeeping on the go. Intuit has always been marketed to people who don't have accounting backgrounds but need accounting services.

We've been giving feedback. QUICKBOOKS, LISTEN TO US!!!!  

You're proving you do NOT care what your customers think. And, many of us are having to consider leaving the product and finding one that will meet our needs.  It is frustrating to come here and see one after another after another saying we HATE the "modern view".  I've not found one person (including the people who are your "experts") who has said that they like it.  I don't think you've listened to the feedback at all.

Same here.  I sent the email that they were taking classic view away permanently to the CEO...and then I got a response.  I spoke with someone, and it was encouraging...promptly followed by discouragement as the follow up with the engineering team (promised) has not happened.  Call them, email them, whatever you have to do. Go to corporate.  We will not be heard elsewise.

Giving Feedback doesn't work.  It is not listened to.  I don't know if you don't read it, or just don't care.  But stop acting like the Feedback works.  It doesn't.  I get an email thanking me for it, but nothing else.  Not a follow up, not a call, not an email asking for more info.  Nothing.  The feedback is the proverbial "suggestion" box in the back of the room which I presume gets dumped periodically.  The "Screen" shot option doesn't even work. and, there's not  a way to upload a pic.  You've got to be kidding me that you cannot make that work better.

AMEN

I believe the tech management team will not run this up the chain of command because they'll have to admit they created a major, unnecessary problem for their primary customers. I know accounting professionals who have stopped recommending Quickbooks to their clients. Tech would look bad if they confessed to what they've done. A reversal of their decision would harm egos. 

This has been a miserable experience with ridiculous timing and there's no worse feeling than being ignored. 

They know what they need to do.

I believe the tech management team will not run this up the chain of command because they'll have to admit they created a major, unnecessary problem for their primary customers. I know accounting professionals who have stopped recommending Quickbooks to their clients. Tech would look bad if they confessed to what they've done. A reversal of their decision would harm egos. 

This has been a miserable experience with ridiculous timing and there's no worse feeling than being ignored. 

They know what they need to do.

What is the email & phone number?

@JB28277  RE: "The feedback is the proverbial "suggestion" box in the back of the room which I presume gets dumped periodically."

You're being too kind.

@entrelac  "Intuit has always been marketed to people who don't have accounting backgrounds but need accounting services."

Then you'd think the smart business decision would be to offer different options for different plans. If our business is paying for premium services, then why would they remove Classic features from our plan to be more in-line for Modern basic users? Intuit products are becoming unusable for their premium users. 

Modern view is the WORST.  Stop forcing ridiculous new enhancements like this on us.

Classic View is faster, more streamline, preserves screen space, and is frankly better.

AGREED!

Modern view is the WORST.  Intuit needs to stop forcing ridiculous new enhancements like this on us.

Classic View is faster, more streamline, preserves screen space, and is frankly better.  

Holy crap Quickbooks, why? Just why did yall have to update the app? The new style is way more complicated and it doesn't have every feature the old feature has. Example, when you convert estimates to invoices you can't write type in a description. So I'll have to go and open a whole new invoice instead of just hitting the convert button. Second example, I can't even go and add a discount. I have to just put my price down with the discount already deducted. I would be nice to show discounts on the invoice for customers to see. There's more little features missing on the new crap design. Seriously, change it back. Sad because I've had Quickbooks for 6+ years and I'm about to drop them. Holy crap, fix this and fix it fast!