How do I edit the hourly rate on products and services I've set up on my invoices?

Hi there, @candioscope-yaho. I'm glad to help you modify the hourly rate on the products and services added to your invoices.

You need to open the invoice transaction to update the rate on your products and services.

Here's how:

1. Click on Invoices at the left pane, then select the invoice from the Invoices page.
2. Tap on Edit under Action.
3. Modify the rate from there.
4. Save the invoice.
5. Repeat the same steps for other transactions.

For more tips about handling your invoices, you can open this article: Create invoices in QuickBooks Self-Employed.

Aside from your invoices, you can also get more hints about categorizing your income and expense entries through this link: Categorize transactions in QuickBooks Self-Employed.

Please let me know how else I can help you with updating the hourly rate on your invoices. I'm more than happy to provide additional assistance. Keep safe!

I don't have an "action" option when I'm in my invoice.

Thanks for getting back here, candioscope-yaho.

I'd like to share some steps to help you out.

When you go to the Invoices page, you'll want to click the drop-down arrow next to the Mark as paid or Send Invoice link. Then, select Edit to open the invoice, so you can edit the hourly rate of the product/service.

Here's a sample screenshot for a visual reference:

If you're still unable to edit the rate, we can do some troubleshooting steps. Missing options might be caused by the corrupted file caches stored on your browser. 

Let's start with opening your QuickBooks Online account on a private browser or incognito. This mode will not save any browsing history.

Here are the keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

Next, go to the Invoices page and edit the invoice. If you're able to edit the hourly rate, then go back to your regular browser and clear its cache. Clearing cache helps resolve certain problems, like loading or formatting issues on websites.

Finally, close and reopen your to refresh the settings.

Using a different supported browser can be a good alternative too.

I'll re-share this article for more information: Create invoices in QuickBooks Self-Employed.

Please keep me posted on how it goes from your end. I'd like to make sure this is resolved for you. Take care and stay safe.

That's not what I mean either, sorry if I'm somehow unclear. I already have it set up in my invoice when I pick a specific service it automatically pops up with the hourly rate I set it up with, so I don't have to keep changing or inputing an hour rate. My questions is how do I change the rate for a service I previously set up. I know I can do it mainly by just clicking on the amount and typing it in each time but I want it to automatically populate like I initially set it up to do. I hope that is more clear. 

Thank you for following up on this, candioscope-yaho.

I'll share information about how item rates are saved in QuickBooks Self-Employed to clear this up.

When you enter a rate when setting up an item, that will become its default rate. Although you can change it when creating an invoice, we can't update that default amount anymore. For this reason, I wouldn't recommend entering a rate when creating items, especially if you think that it will change in the future.

Hope this clears up everything. If you want to see some references for QuickBooks Self-Employed, just visit the main support page, scroll down a bit, and click More topics.

Feel free to go back to this thread if you have other concerns. Take care and have a good one!

I have the same problem:
I work at various hourly rates, and my rates have recently changed. The rates I have set need to be updated. It's insane to assume that a price set will never change, that's not the world we live in!
If anything, I'd like the ability to remove my rates entirely and create new ones. There HAS to be a way, I can't imagine QB was created without that possibility.

 I'm here to share some information about the items in your invoices, @snssullivan.

The option to edit the rate of the items in QuickBooks Self-Employed (QBSE) is currently unavailable. The feature to edit the rate or remove the items will surely make your list more organized, so I'll take note of it. 

I also encourage you to leave feedback from within the product. Just follow the steps below:

1. Go to the Assistant button from the top bar.
2. Enter Send feedback from the chatbox.
3. Click on Add a feature and enter your suggestion.

For more information about setting up your invoice preferences and creating one, check out this article: Create invoices in QuickBooks Self-Employed.

Once you've received customer payments, here's how to record it as income in QBSE: Manually add transactions in QuickBooks Self-Employed. Or categorize it as income if it's showing from your connected bank account. 

Keep me posted if you have any other questions about invoices and other QBSE-related concerns. I'm always up to keep helping. Have a nice day!

Agreed, extremely frustrating.

Had a similar issue and scoured the internet to find anything that would help, and couldn't.. Did some investigating on my own and found this: 

I have QB download version- I found if you go to an invoice->click on 'reports' at the top->and then go to 'Item price list.' 

You should be able to click the prices and reset them. Not sure if you are able to get to it from a different way..

Hope this helps!