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Hey there, @OldFatDog. Thanks for reaching out to the Community.
I'm happy to help you out here. Due to the nature of the question, I recommend reaching out to an accountant to confirm which transaction to delete. This will ensure that your reporting will reflect accurately at year-end.
Please know I'm always available here to lend a helping hand. Wishing you and your business continued success in all that you do.
Thanks. Why is this so hard to answer? It seems that it is an issue that using Intuit payroll has generated.
Hi again, @OldFatDog.
Everyone's books are different, and as such, have different methods of organization. Without knowing how your bookkeeper or accountant records information like this, we can't make any recommendations on which transaction to delete.
From the sound of your description of each of the transactions, it indicates that one the duplicates may have been added from the Bank Feeds. To confirm this, click on each of the transactions. Any transaction created by the payroll system can't be deleted, so if one of them is showing as deletable, that means our system didn't generate it.
I hope that this helps guide you in the right direction. Please let me know if there's anything else I can do to be of assistance.
Thanks! I think you nailed it with the bank feed question.
Hi again, @OldFatDog.
It's great to know that you found the above information to be helpful.
To avoid duplicates, it's recommended to match downloaded transactions to existing ones. For insight into this process, I recommend the following article: Download, match, and categorize your bank transactions in QuickBooks Online.
The Community always has your back, so please don't hesitate to reach out if you need additional assistance. Take care.
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