How do I send a receipt to a cash paying customer without it duplicating in my books?

I'm here to help, qtuck20.

I'll share some information on how to avoid duplicating books when sending receipts to your customer.

Normally, if you've created a one-time Sales Receipt for a cash-paying customer, it doesn't duplicate your books unless you created a new one and send it. 

If you wish to resend a sales receipt to your customer without creating a new one, you can go to the register and process it there. I'll show you how to do it below:

1. Go to Accounting and choose Chart of Accounts.
2. Choose the bank that has the transaction and click View register.
   
3. From the Bank Register, locate the transaction and click Edit.
   
4. Once the transaction is open, review the information and click Save and send.

You might find this article helpful when customizing sales receipts and other sales transactions: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Be sure to get back to me if you have further questions about sending receipts. I'm always here to assist you further. Wishing you well.

Hi, qtuck20.

Hope you’re doing great. I wanted to see how everything is going about sending receipts without duplicating the book entries. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!