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dgeier0725
Level 1

How do I turn-off the invoice reminders? My clients keep getting emails to pay invoices. I need to turn this off for all invoices.

Is there a way to do this on a global command?
1 Comment 1
JuliaMikkaelaQ
QuickBooks Team

How do I turn-off the invoice reminders? My clients keep getting emails to pay invoices. I need to turn this off for all invoices.

I appreciate you sharing this with the Community, dgeier0725.

 

I completely understand how crucial it is to disable your invoice reminders. Allow me to guide you through the process of turning it off in your QuickBooks account.

 

Here's how:

 

  1. Click on the Gear icon.
  2. Select Account and Settings under Your Company column.
  3. Click on the Sales tab.
  4. Go to Reminders, then click on the Pencil icon.
  5. Turn off the Automatic invoice reminders.
  6. Select Save to continue, then click Done.

 

Moreover, if you have recurring transactions, reminders and notifications will be sent to your customers. With this, you have the option to turn this off manually in the template. To turn it off, refer to the steps below:

 

  1. Click on the Gear icon.
  2. Select Recurring transactions under the List column.
  3. Select the transaction, then click Edit.
  4. Under Options, uncheck the box for Automatically send emails.
  5. Click Save template.

 

Additionally, I've attached this article as a reference if you want to learn more about managing your invoices and other sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Feel free to send a reply if you need further assistance managing your invoice reminders or have any other QuickBooks-related inquiries. Our team is always here to assist you in any way we can. Thank you for choosing our services. We wish you a safe and productive day!

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