How do I change the from email address - quickbooks@notification.intuit.com to show up as billing@creativecapsule.com on the invoice email?

You're in the right place, @parind-phadte.

I'm here to help you add email addresses when sending invoices in QuickBooks Online.

QuickBooks Online sends your sales forms to the email address "QuickBooks@notification.intuit.com." It is a method to keep you updated on the status of your invoices that have been sent out. The program will notify you when the sales transaction form has been read, sent, or paid.

Furthermore, changing the default email from (quickbooks@notification.intuit.com.) isn't possible. Since this is to safeguard your account and avoid security risks.

We can also provide feedback to help make this feature available in QuickBooks Online. Refer to this article: How do I submit feedback?

Alternatively, you can use Gmail to send your invoice to your customer by connecting your Google account to your QuickBooks account. 

I'm adding this page for the detailed steps to personalize your sales forms. Customizing the look and design can be an effective way to improve your company's communications. Get some ideas here: Customize invoices, estimates, and sales receipts in QuickBooks Online.

If you have any further questions about the invoice email address, please tag me in your response. I'm always willing to lend a helping hand!

Since there isn't a way to change the from email address, is there a system setting so that we are cc'd on all emails that are sent so that we have a copy of the actual email? I am already aware you can add the cc information at the customer level.

Hey Brzer,

Welcome to the QuickBooks Community! Currently, that would be the only way to add cc information. I can see the benefits of having a system setting that automatically does this. For that reason, I will submit feedback to our Developers so they can use it in future releases. I hope you will join me and also submit feedback.

Our team is always looking for ways to enhance our program! You can use this link for the feature request. If you have any concerns or questions, my team and I will gladly assist you further. See you soon. 

I have connected my Gmail to Quickbooks and my invoices used to send out showing FROM my company email and not the intuit email for the past year and a half until it suddenly stated showing up as FROM intuit and ending up in my customers' Spam box and then customers would never pay because they didnt get the invoice. It's frustrating, annoying and disgusting at this point. You are asking for a monthly subscription and yet you provide 0 customization for simplest of things. Very disappointed and will look for alternative to QB.

I agree, QB does not care about their clients, it is all about the money.

I too am on the move, happy to pay a bit more for something that does provide a higher level of service & functionality.

Not once has Intuit ever responded to anything I have requested.

We lost our bank feeds nearly 600 days ago & I was informed verbally that they will not reinstate them.

How do I view estimates and invoices send to clients. Need to refer to email content as it's different for every client 

How do I know estimates and invoices was successfully emailed. I require a CC email to myself please 

My client emailed me on 

[email address removed]

This caused alot of confusion

Thank you Annie [email address removed] 

It's good to see you here in the Community space, @Zayne123. I can help you enable the carbon copy (Cc) option so you can receive a copy of yourself when sending sales forms in QuickBooks Online (QBO).

Checking if estimates and invoices are being sent is done manually in QBO, as we need to go through each. However, we can bypass this process by allowing the program to send you a Cc:

1. Sign in to your QBO account.
2. Go to the Settings icon in the upper right corner.
3. Select Account and Settings.
   
   
   
   
4. Select the Sales tab.
5. In the Messages section, enter your email address in the Cc section.
   
   
   
   
6. You can also put a checkmark on the box to email yourself a copy.
   
   
   
   
7. In the Sales Form dropdown, select Invoices and other sales forms.
   
   
   
   
8. Once done, click Save and Done.

Please note that the changes will apply to the future sales forms you create.

Furthermore, you can utilize this article to learn how to record invoice payments once your customer plans to pay you: Receive invoice payments.

I'm always here to lend a hand if you require additional help enabling the Cc option when sending sales forms. Have a productive day.