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judie-driscoll-g
Level 1

How do you enter a memo on a customer invoice?

 
2 Comments 2
Maybelle_S
QuickBooks Team

How do you enter a memo on a customer invoice?

Hello there, @judie-driscoll-g.

 

You can use the Message on statement box on the Invoice page. It shows the information in the Memo column from your customer's invoice lists. Here's how:

 

1. If you're about to create an invoice, go to the +New button.

2. Select Invoice under Customer.

3. Enter the needed information. 

4. In the Message on statement box, enter the details you want to generate in the Memo column.

5. Once ready, click Save.
mj.PNG

 

Then, let's go back to your customer's list of invoices to view and double-check the memo field. Here's how:

 

1. Go to Sales on the left panel and select the Customers tab.

2. Click the name of the customer you created an invoice with.

3. Make sure to include the Memo field. If not, click the Gear icon and tick the Memo box.
jm.PNG

 

To learn more about handling sales forms in the program, you can check the articles below:

 

• Learn how to personalize and add specific info to sales forms

• How to find the duplicate invoice, estimate, or sales receipt numbers

 

That helps you out. Know that you can post your concerns here anytime. I'm right here to help you figure them out. Take care and have a good one!

Maybelle_S
QuickBooks Team

How do you enter a memo on a customer invoice?

Hi, @judie-driscoll-g.

 

Hope you're doing great. I wanted to see how everything is going about creating a memo on the customer's invoice you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

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