How do you get past the "We're fetching your data" screen?

I'd like to route you to the best support available to check why you're getting this error, brianmead21.

Since you're still getting the same results after clearing cache and trying other browsers, I highly suggest contacting our QuickBooks Self-Employed (QBSE) Support team. The can check your account using their special tools and verify the error you're having.

Here's how to reach them:

1. In QBSE, click the Help (question mark) icon at the top right.
2. Select Contact Us. If you’re using the QBSE app, tap the + button and tick Ask QB Assistant.
3. Enter “talk to a human”, then Continue.
4. Choose which way you want to connect with us.

To check for our Support hours, you can refer to this article: Contact QuickBooks Self-Employed Support.

In case you need it, I'll add these articles that tackle managing and entering sales and expense categories in QBSE for more information:

• Manually add transactions in QuickBooks Self-Employed.
• Updates to expense categories in QuickBooks Self-Employed.

I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

Please let me know if you have additional questions about this or anything else QBSE. I'll be more than willing to assist. Take care.