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PatriciaW1
Level 2

How do you set up the automatic billing that will automatically bill the customer with ACH information?

I have a customer that pays me a monthly rental and she filled out a form authorizing an authomatic ACH transfer to my company. Is it possible in QB? How do I set it up? To receive her rentals automatically?
Solved
Best answer May 24, 2024

Best Answers
IrizA
QuickBooks Team

How do you set up the automatic billing that will automatically bill the customer with ACH information?

I know a way for you to receive your payments in QuickBooks Online (QBO), PatriciaW1. 

 

In QuickBooks Online (QBO), you have the option to create a recurring sales receipt to collect customer payments regularly or monthly. To do this, you'll need to enter your customer's bank information and then obtain authorization from your customer by printing an authorization paper and providing it to them for completion. Once you've received the completed form, you can update your template by accessing the Action dropdown within the Recurring Transactions window. This will allow you to save your customer's payment information for future recurring sales receipts.

 

Kindly follow these steps: 

 

Step 1: Set up and use a recurring sales receipt

 

  1. Go to the Gear icon in the upper right corner. 
  2. Under the Lists column, choose Recurring Transaction.  
  3. Click New.
  4. Select Sales Receipt, then OK. 
  5. Fill out the necessary info within your form. 
  6. Within the Payment method dropdown, you can choose either Check or QuickBooks Payment - Bank
  7. Once done, click Save Template
  8. From your Action column, press Use
  9. Review the transaction. 
  10. Click Save and close from the Save dropdown. 

 

For steps 2, 3, and 4, you can access this article for more detailed information: Process an ACH bank transfer from a customer in QuickBooks Online

 

You can also customize invoices, estimates, and sales receipts in QuickBooks Online to personalize and add specific info to your sales forms. 

 

We're still here whenever you want to ask for further information regarding recurring transactions or anything related to QuickBooks. 

View solution in original post

7 Comments 7
IrizA
QuickBooks Team

How do you set up the automatic billing that will automatically bill the customer with ACH information?

I know a way for you to receive your payments in QuickBooks Online (QBO), PatriciaW1. 

 

In QuickBooks Online (QBO), you have the option to create a recurring sales receipt to collect customer payments regularly or monthly. To do this, you'll need to enter your customer's bank information and then obtain authorization from your customer by printing an authorization paper and providing it to them for completion. Once you've received the completed form, you can update your template by accessing the Action dropdown within the Recurring Transactions window. This will allow you to save your customer's payment information for future recurring sales receipts.

 

Kindly follow these steps: 

 

Step 1: Set up and use a recurring sales receipt

 

  1. Go to the Gear icon in the upper right corner. 
  2. Under the Lists column, choose Recurring Transaction.  
  3. Click New.
  4. Select Sales Receipt, then OK. 
  5. Fill out the necessary info within your form. 
  6. Within the Payment method dropdown, you can choose either Check or QuickBooks Payment - Bank
  7. Once done, click Save Template
  8. From your Action column, press Use
  9. Review the transaction. 
  10. Click Save and close from the Save dropdown. 

 

For steps 2, 3, and 4, you can access this article for more detailed information: Process an ACH bank transfer from a customer in QuickBooks Online

 

You can also customize invoices, estimates, and sales receipts in QuickBooks Online to personalize and add specific info to your sales forms. 

 

We're still here whenever you want to ask for further information regarding recurring transactions or anything related to QuickBooks. 

PatriciaW1
Level 2

How do you set up the automatic billing that will automatically bill the customer with ACH information?

Thank you so much!!!

SirielJeaB
Moderator

How do you set up the automatic billing that will automatically bill the customer with ACH information?

You're always welcome!

 

I'm delighted to hear that my colleague has helped address your concerns. We appreciate your positive feedback, and we are dedicated to providing continued support for any future QuickBooks challenges you may face.

 

If you need further help or want to connect with us again, kindly post in the Community space again. We'll be eagerly standing by to assist you.

Broad Street
Returning Member

How do you set up the automatic billing that will automatically bill the customer with ACH information?

Hi All,

 

Thanks for sharing.  By following the steps above. Does QuickBooks create a monthly invoice every time payment is received?  Ultimately, I'm looking to set up a recurring invoice that is paid using the stored bank account information from our customer. Thank you in advance for your help,

 

- AG

Broad Street
Returning Member

How do you set up the automatic billing that will automatically bill the customer with ACH information?

Hi All,

 

Thanks for sharing.  By following the steps above. Does QuickBooks create a monthly invoice every time payment is received?  Ultimately, I'm looking to set up a recurring invoice that is paid using the stored bank account information from our customer. Thank you in advance for your help,

 

- AG

Broad Street
Returning Member

How do you set up the automatic billing that will automatically bill the customer with ACH information?

Hi All,

 

Thanks for sharing.  By following the steps above. Does QuickBooks create a monthly invoice every time payment is received?  Ultimately, I'm looking to set up a recurring invoice that is paid using the stored bank account information from our customer. Thank you in advance for your help,

 

- AG

john_T
QuickBooks Team

How do you set up the automatic billing that will automatically bill the customer with ACH information?

Hi there, BroadStreet.

QuickBooks Online does not automatically create invoices when payments are received. Invoices must be created manually or scheduled using recurring transactions. If you want monthly invoices that are paid automatically from a saved bank account, use recurring invoices with auto-pay.
 
Please note: Autopay is only available if you have a QuickBooks Payments subscription.

Here are the steps to create a Recurring invoice:

  1. Create an invoice, then on the right side of the screen, select the Dropdown button for Scheduling.
  2. Fill in how often the invoice should recur.
  3. Enter the start and end dates for the recurring invoice.
  4. Complete the needed details of the invoice, then select Save template.

Once done with a recurring invoice template, you can set up Autopay so that payments are collected automatically from your customer. For more details, follow Steps 2 and in this article: Set up Autopay for recurring invoices.

If you have further questions, leave a reply in this thread.
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