Thank you for posting here in the Community page, @miranda2.
When viewing your sales tax return, you may select I'll do it on my own which will bring you to your tax return where you can record your payment. However, if you wish to unenroll/cancel your e-file service for sales tax, I recommend getting in touch with our QuickBook Support Team.
For the support's contact information:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose QuickBooks Online.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Feel free to add a comment below if you have any other concerns, we're always here to help. Wishing you continued success!