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Hello, seehamqbo-gmail-.
When setting up a delayed charge transaction, please make sure the customer is the same one you selected. This guarantees that when it comes time to send your customer an invoice, the option to add a delayed charge will be available. Follow the steps below to create a delayed charge invoice:
You may have experienced some browser cache issues caused by too much-outdated data stored on your browser if you've followed the same process and you're still unable to add the delay charge. I'll share some troubleshooting procedures to fix it.
Let's start by accessing your account using an incognito window. This mode help since it doesn't save any site data.
Here are the shortcut keys:
If it works, you'll have to return to your default browser and clear the cache to enhance the functionality of the software. It is also a good option to use another supported browser.
For future reference, I've added this resource to guide you in recording customer payments: Record invoice payments in QuickBooks Online.
You can always post again if you need anything else. We're here to help you.
Hello, seehamqbo-gmail-.
When setting up a delayed charge transaction, please make sure the customer is the same one you selected. This guarantees that when it comes time to send your customer an invoice, the option to add a delayed charge will be available. Follow the steps below to create a delayed charge invoice:
You may have experienced some browser cache issues caused by too much-outdated data stored on your browser if you've followed the same process and you're still unable to add the delay charge. I'll share some troubleshooting procedures to fix it.
Let's start by accessing your account using an incognito window. This mode help since it doesn't save any site data.
Here are the shortcut keys:
If it works, you'll have to return to your default browser and clear the cache to enhance the functionality of the software. It is also a good option to use another supported browser.
For future reference, I've added this resource to guide you in recording customer payments: Record invoice payments in QuickBooks Online.
You can always post again if you need anything else. We're here to help you.
Hi Giovann
Thank you for your help, the invoice window was sit in different than what it show in your answer, but there was a choice to change it to look like yours, when I did that, I did could do the steps as you describe.
On behalf of my colleague, Giovann_G, you're welcome, seehamqbo-gmail.
The QuickBooks Community will always be around to lend you a hand any time you need guidance. Just post your concerns and questions below and I'll get back to you. Take care and have a good one!
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