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nclegendarylands
Level 1

How to backdate 4th quarter checks that were not recorded in quickbooks because of neglect.

Office manager paid employees properly and on time but payroll was never entered for last 4 months, payroll taxes not filed with correct amount. I need to go back and enter all the pay checks, luckily only 3 employees.
4 Comments 4
SarahannC
Moderator

How to backdate 4th quarter checks that were not recorded in quickbooks because of neglect.

Hello there, nclegendarylands.

 

You can manually create paychecks in QuickBooks Online Payroll and record them on the correct date. Here's how:

 

  1. Go to the Payroll menu.
  2. Within the Employees tab, select Run Payroll.
  3. If you have more than one payroll schedule, select the schedule, then Continue.
  4. Select the employees you'd like to pay and enter the hours and memos.
  5. Click Preview payroll and select Preview payroll details.
  6. Then, select Finish Payroll.

 

If the system wouldn't allow you to backdate 4th quarter checks, we can directly contact our payroll specialist to help you enter the check with the correct period. They are the ones who can help you record all the check need to be recorded in your account. Here's how:

 

  1. Go to Help at the upper-right corner.
  2. Enter a short description of your concern. 
  3. Click Talk to a human. Then, I still need a human.
  4. You can then get a callback or send a message to start a conversation with our specialist.

 

To manage payroll schedules or if you want to run payroll reports soon, you can check these articles for additional guide:

 

 

Let me know if you have other questions with QuickBooks. Stay safe and be well.

Loper
Level 1

How to backdate 4th quarter checks that were not recorded in quickbooks because of neglect.

 
Loper
Level 1

How to backdate 4th quarter checks that were not recorded in quickbooks because of neglect.

Wow... no mention of a fee?  I have tried 4 times to get last quarter payroll updated.  First time, the specialists were backed up and would have to put in a work order and hopefully get a call back within 2-4 weeks. No mention of a fee.  Second contact, a specialist helped me with January, but not the prior quarter because I did not have that info with me.  No mention of a fee.  Third contact, Kyle P quit responding to the chat and I had to close it and try again... prior to him not responding, no mention of a fee.  Fourth contact, Ben tells me that he can help, but there is a fee that will be billed.  Better for me to know than to be blindsided with a bill.  BLINDSIDED with a bill?  Is that what would have happened if one of the other specialists had fixed it?

GlinetteC
Moderator

How to backdate 4th quarter checks that were not recorded in quickbooks because of neglect.

I understand that you've been through a lot already, Loper.

 

We'll have to make sure that you've contacted our Payroll support Team. Our payroll specialists can provide you details on fixing your last quarter payroll and answer specific charge/fee questions.

 

You can contact them through this article: Contact Payroll Support.

 

Also, check our payroll reports here to give you a closer look of your business and employees.

 

I'm always here if you have more questions regarding payroll in QuickBooks Online. Have a good one!

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