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Connect with and learn from others in the QuickBooks Community.
Join nowHello, @denverboyscouttr.
Welcome to the Community space. Let me guide you on how to change the email of existing invoice. QuickBooks uses this as a template for all invoice reminders. When you create an invoice, the due date on the form starts the clock. Make sure you include an email address in the Customer email field on invoices. Here's how:
For more detailed information about invoice reminders in QuickBooks you can check out this article: Automate invoice reminders in QuickBooks Online.
Visit us again if you need anything else with managing your business in QuickBooks Online. Have a great day!
I am able to set the TO field on the email successfully, I am trying to locate the configuration to change the CC and BCC on the fields. This must have been configured, and I remember putting in that gmail account. I changed the CC and BCC for emails on new invoices. Thanks for your help answering so quickly.
Hi denverboyscouttr,
The email in the BCC field is the one you set in the Messages setting. It's the only setting where you can enter a BCC email. The Reminder setting below it doesn't have that field. Let me walk you through the steps.
After this, try creating a dummy invoice and send it to your self. Then, send a reminder to test it.
Let me know how the steps work for you.
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